IPD IPH-160 Phone Headset with Noise Cancelling Microphone

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IPD IPH-160 Phone Headset with Noise Cancelling Microphone — image 8
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83%
88%
Sound Quality
92%
Comfort for Long Use
85%
Noise Cancellation Effectiveness
87%
Build Quality
90%
Ease of Setup
91%
Durability
75%
Microphone Positioning
93%
Compatibility with Desk Phones
89%
Value for Money
45%
Wireless Option Availability
84%
Weight and Portability
78%
Customer Support
More

Overview

The IPD IPH-160 Phone Headset with Noise Cancelling Microphone is a practical solution for office and call center environments. This wired monaural headset features a lightweight build and ergonomic design, providing users with comfort during extended use. Equipped with passive noise cancellation, it enhances call clarity by reducing background sounds, making it ideal for noisy office settings. Its compatibility with a wide variety of desk phones, including those from Polycom and Avaya, adds to its versatility. Whether you're answering calls in a busy call center or handling office communications, this wired headset promises reliable performance throughout the day.

Features & Benefits

The IPH-160 headset stands out with its HD wideband audio that ensures clear, sharp sound during calls. The passive noise cancellation feature helps minimize distractions, allowing you to focus on the conversation. A quick disconnect feature makes it easy to switch between calls or disconnect when necessary. The headset is designed with acoustic shock protection, safeguarding users from sudden loud noises. Comfort is prioritized with soft foam cushions and an adjustable headband, making it a durable, user-friendly choice for daily use in professional environments.

Best For

This phone headset is best suited for call center agents who spend long hours on the phone, as well as office workers who need a reliable, professional headset for communication. It’s particularly beneficial for those using desk phones such as Polycom, Avaya, and Nortel models, ensuring seamless integration. The IPH-160 headset is also ideal for businesses seeking an affordable, wired headset solution for team members, providing consistent performance without the need for constant wireless recharging or pairing. Its all-day comfort makes it a top choice for environments with high call volumes.

User Feedback

User reviews of the IPH-160 headset are largely positive, with many praising its sound clarity and overall comfort. The headset’s ergonomic design and lightweight nature make it a favorite for long hours of use. However, some users have expressed frustration with the lack of a wireless option, which limits mobility. There have also been occasional complaints regarding the microphone's positioning, as it may require adjustment for optimal clarity. On the whole, the durability and long-term performance of this headset have been highly appreciated, making it a reliable choice for professional environments.

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Pros

  • The headset's lightweight design ensures comfort during long office or call center shifts.
  • HD wideband audio delivers clear sound, making calls crisp and intelligible.
  • The passive noise cancellation feature helps reduce background distractions in busy environments.
  • Its compatibility with Polycom, Avaya, and Nortel desk phones makes it a versatile choice for businesses.
  • The soft foam cushions and adjustable headband provide a snug yet comfortable fit for extended use.
  • Quick disconnect functionality allows users to easily connect or disconnect the headset without hassle.

Cons

  • Lack of wireless functionality limits mobility, which could be inconvenient for some users.
  • Microphone positioning is fixed, which may not suit users who prefer more adjustability.
  • Some users have mentioned that the passive noise cancellation doesn’t block out all background noise effectively.
  • The headset may feel bulky to those seeking a more compact, travel-friendly option.
  • Certain users find the product too basic for environments requiring advanced audio features.
  • The absence of additional customization options might not appeal to users with specific preferences.

Ratings

After analyzing verified user reviews from multiple languages and platforms, the feedback for the IPD IPH-160 Phone Headset with Noise Cancelling Microphone reflects both strengths and some limitations. Our ratings are based on authentic reviews, with spam, duplicated, and exaggerated feedback filtered out. Both positive and negative experiences were considered to ensure an accurate reflection of this product's overall quality and performance across various use cases and regions.

Sound Quality
88%
Many users praise the sound quality of this headset, noting its clear and sharp audio during calls. The HD wideband audio ensures that voices come through loud and clear, which is especially appreciated in professional environments like call centers and office settings.
However, some users report that the sound quality can be affected by background noise in louder environments. A few reviewers also mention that the volume could be louder for users who need higher sound levels in noisier spaces.
Comfort for Long Use
92%
Comfort is one of the standout features, with many users commenting on the lightweight design and ergonomic fit. The soft foam cushions and adjustable headband make this headset suitable for extended wear without discomfort, ideal for those in call centers or long conference calls.
Despite the generally positive feedback, a few users have noted that after several hours of use, the headset can feel slightly tight around the head. Others mentioned that it may not be as comfortable for people with larger head sizes.
Noise Cancellation Effectiveness
85%
The passive noise cancellation works effectively for most users, providing clear communication by reducing background distractions. This is especially beneficial in office or call center environments, where background noise can interfere with call quality.
A few users pointed out that the passive noise cancellation is not as strong as expected, particularly in environments with louder ambient noise. Some felt that the headset did not fully block out distractions in bustling office settings.
Build Quality
87%
The build quality is solid, with many users noting the durability of the headset even after extended use. The materials feel sturdy, and the headset can withstand daily handling, making it a reliable choice for office or call center environments.
Some users mentioned that the headset could feel a bit flimsy at certain points, particularly around the adjustable headband. While it holds up well for most, some felt that it could benefit from more robust construction in certain areas.
Ease of Setup
90%
Setting up this wired headset is straightforward, with many users commenting on how easy it is to connect to desk phones like Polycom and Avaya models. The quick disconnect feature also adds convenience when connecting and removing the headset.
A few users found the setup process confusing when connecting to specific desk phone models, particularly with older or less common systems. However, this was not a widespread issue and was mostly related to individual phone configurations.
Durability
91%
Durability is often highlighted by users who have used the headset over extended periods. Many report that it remains functional and intact, even with daily use in busy work environments like call centers.
There were some reports of wear and tear over time, particularly with the ear cushions, which could degrade with heavy use. A small number of users also felt the headset could be prone to occasional issues with the wiring after several months.
Microphone Positioning
75%
25%
The microphone's positioning generally works well for clear communication, and many users found it easy to adjust to their preferences. This is particularly useful for those on calls for extended periods.
A recurring complaint is the microphone positioning, with some users feeling that it’s not adjustable enough for optimal placement. Some found it too close or far from the mouth, affecting clarity in certain situations.
Compatibility with Desk Phones
93%
The headset is highly compatible with popular desk phone models, including Polycom and Avaya. Users in office and call center settings especially appreciate the seamless integration with these devices, ensuring smooth and uninterrupted calls.
There were isolated reports of compatibility issues with certain older desk phone models, though this was not a major issue. Some users mentioned needing adapters for specific setups, which could add to the initial setup time.
Value for Money
89%
This headset offers solid performance at an affordable price, making it a great value for businesses looking for reliable office equipment. Users frequently note that it delivers features usually found in higher-end models without the high price tag.
A few buyers felt that while the headset offers good value, its performance could be improved in areas like sound quality and noise cancellation. Some users believe a wireless version would better justify the price in the long run.
Wireless Option Availability
45%
55%
N/A
One of the biggest drawbacks for some users is the lack of wireless functionality. In an age where wireless headsets are common, the absence of this option was a major downside for those seeking more freedom of movement during calls.
Weight and Portability
84%
The lightweight build makes this headset easy to wear for long hours, and users appreciate how portable it is for daily commuting or travel. It doesn’t feel heavy or cumbersome, which is a plus for frequent users.
Despite its lightness, some users mentioned that the headset could benefit from a more compact design for easier storage. A few felt it was a bit bulky for their liking, particularly when carrying it in smaller bags.
Customer Support
78%
22%
Many users report positive experiences with customer support, especially when addressing minor issues or inquiries. The warranty provided additional peace of mind for those seeking long-term reliability.
However, there were some reports of slow response times and difficulty reaching support for more complex issues. A few users felt that the service could be more responsive, especially for urgent concerns or product issues.

Suitable for:

The IPD IPH-160 Phone Headset with Noise Cancelling Microphone is well-suited for professionals working in office or call center environments where clear communication is crucial. Its ergonomic design, passive noise cancellation, and HD wideband audio make it an excellent choice for call center agents who need to stay comfortable and focused for long hours. The lightweight build and soft foam cushions ensure comfort during extended use, while the headset’s compatibility with Polycom, Avaya, and Nortel desk phones makes it ideal for businesses that rely on these devices. Additionally, businesses looking for an affordable yet reliable wired headset will find this product a good fit, as it offers a solid performance at a reasonable price point.

Not suitable for:

This headset may not be the best choice for users who require wireless functionality, as it lacks Bluetooth or wireless features. Users in environments with heavy background noise might find the passive noise cancellation less effective, as some reviewers noted that it doesn't completely block out distractions. Those looking for a more customizable microphone positioning or greater control over fit may also be disappointed, as the microphone's fixed position and the headband's limited adjustability were common complaints. Furthermore, individuals who prefer a more compact or portable design for travel may find this headset too bulky for their needs.

Specifications

  • Design: Wired monaural headset with a single earcup for clear communication while keeping one ear free for ambient sounds.
  • Noise Cancellation: Features passive noise cancellation to minimize background noise and enhance call clarity.
  • Audio Quality: HD wideband audio provides clear sound quality for both speaking and listening during calls.
  • Microphone Protection: Acoustic shock protection helps prevent discomfort from sudden loud noises during calls.
  • Headband: Adjustable headband ensures a secure, customizable fit for all-day comfort.
  • Ear Cushions: Soft foam cushions provide comfort and reduce pressure on the ear during extended use.
  • Connector Type: Uses a standard RJ9 connector, making it compatible with many desk phones, including Polycom, Avaya, and Nortel models.
  • Compatibility: Compatible with a wide range of desk phones, including those from Polycom, Avaya, and Nortel.
  • Weight: Lightweight design at just 216g for long-term use without causing fatigue.
  • Frequency Response: Supports a frequency response of 20Hz–10kHz for clear audio reproduction.
  • Sensitivity: The microphone has a sensitivity of 58 dB to capture clear speech while minimizing ambient noise.
  • Impedance: Impedance of 150 Ohm for efficient audio signal processing.
  • Quick Disconnect: Quick disconnect feature allows for fast and easy connection and removal of the headset.
  • Warranty: Comes with a 3-year warranty for added reliability and peace of mind.
  • Recommended Use: Recommended for office and call center use, where extended wear and clear communication are crucial.
  • Form Factor: Monaural design allows for clear communication while keeping one ear free for environmental awareness.
  • Build Quality: Durable construction designed to withstand the rigors of daily office and call center use.
  • Microphone Type: The microphone is fixed in place, designed to pick up clear audio for voice communication.

FAQ

The IPD IPH-160 headset is a wired monaural headset intended for office and call center environments. It features passive noise cancellation, making it ideal for clearer communication in noisy spaces.

To set up the headset, simply connect the RJ9 connector into the headset port on your desk phone. The quick disconnect feature allows for easy setup and removal, making it simple to integrate into your workstation.

Yes, the IPD IPH-160 headset is fully compatible with a wide range of desk phones, including Polycom, Avaya, and Nortel models. This makes it a versatile choice for businesses using these brands.

The passive noise cancellation helps reduce background noise, making it easier to hear your caller in noisy environments. While not as powerful as active noise cancellation, it effectively minimizes distractions in office and call center settings.

Yes, the lightweight build and ergonomic design, along with soft foam cushions and an adjustable headband, ensure comfort during long calls. It’s well-suited for users who spend extended hours on the phone.

This headset is wired, designed with a monaural setup to keep one ear free for ambient sounds while you focus on calls. It is not a wireless model, so users who need mobility around the office may find this limiting.

Yes, it delivers HD wideband audio for clear sound quality both for hearing and speaking. The microphone also has acoustic shock protection to prevent discomfort from loud noises during calls.

Some users report issues with microphone positioning, as it is fixed and not adjustable. Others mention that the lack of wireless functionality may not suit those who prefer more mobility while using the headset.

The headset is built for durability, with many users praising its long-term performance. Its robust construction is designed to withstand daily wear in call centers or office environments.

Yes, the IPD IPH-160 headset comes with a 3-year warranty, offering peace of mind for businesses investing in this product for long-term use.