Sony WH-1000XM4 Review

Wireless Noise-Canceling Over-Ear Headphones

2,024,229 reviews
rank in Headphones
5
sony.com
Sony

Introduction

In this article, we delve into a detailed analysis of 2,024,229 user reviews from various languages worldwide to examine the Sony WH-1000XM4. This analysis is performed by the RR artificial intelligence and updated daily with newly submitted reviews. The RR AI utilizes a complex algorithm to first scrutinize user reviews for credibility, filtering out unreliable ones. It then proceeds to dissect and evaluate the valuable insights within these reviews, providing users with ratings regarding the features of this product. Based on these assessments, users can make informed decisions about whether this product is suitable for them or not.

Ratings Based on Features

These results are a summary of user reviews of the Sony WH-1000XM4. For example, 93% of 788,869 users who have commented on the Battery life of the Sony WH-1000XM4 have given positive feedback.

93%
Battery life
93% of users are satisfied, based on 788,869 reviews
92%
Sound quality
92% of users are satisfied, based on 726,438 reviews
92%
Noise cancellation
92% of users are satisfied, based on 658,576 reviews
88%
Volume control
88% of users are satisfied, based on 616,944 reviews
89%
Bluetooth connectivity
89% of users are satisfied, based on 363,259 reviews
92%
Comfort
92% of users are satisfied, based on 343,483 reviews
86%
Value for money
86% of users are satisfied, based on 325,857 reviews
90%
Quality of material
90% of users are satisfied, based on 211,852 reviews
87%
Bass quality
87% of users are satisfied, based on 182,192 reviews
94%
Sheerness
94% of users are satisfied, based on 160,704 reviews
92%
Easy to use
92% of users are satisfied, based on 46,436 reviews
92%
Easy to fold
92% of users are satisfied, based on 42,953 reviews
90%
Durability
90% of users are satisfied, based on 37,214 reviews
Average Rating (2,024,229 ratings)
93%
Amazon.ca ( 211,852 ratings )
90%
Amazon.com ( 181,870 ratings )
92%
Amazon.ae ( 180,234 ratings )
94%
Amazon.com.mx ( 178,486 ratings )
96%
Amazon.in ( 124,969 ratings )
92%
Amazon.es ( 121,222 ratings )
93%
Amazon.com.au ( 120,534 ratings )
94%
Amazon.sg ( 120,526 ratings )
94%
Amazon.de ( 99,261 ratings )
93%
Amazon.it ( 89,452 ratings )
93%
Amazon.se ( 77,741 ratings )
93%
Amazon.pl ( 76,575 ratings )
93%
Amazon.sa ( 70,828 ratings )
93%
Amazon.nl ( 65,417 ratings )
93%
Amazon.com.tr ( 55,189 ratings )
93%
Amazon.fr ( 55,035 ratings )
93%
Amazon.eg ( 55,030 ratings )
93%
Amazon.com.br ( 52,846 ratings )
95%
Amazon.co.jp ( 46,388 ratings )
94%
Amazon.co.uk ( 27,330 ratings )
93%
Adorama ( 8,262 ratings )
90%
Argos ( 4,086 ratings )
92%
B&H Photo Video ( 1,078 ratings )
88%
Amazon.cn ( 18 ratings )
64%
Show more

Highlighted Customer Reviews

Showing 21 to 40 of 573 Reviews

Simply Superb Headphones!

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Jun 11, 2022

Reviewed by David on B&H Photo Video

I've owned a number of noise-canceling headphones over the years, and these are by far the best I've ever heard. At first, I thought the setup process for these headphones was overly complicated, but as I went through the process, I could hear the logic in the headphones adjusting to my listening environment, balancing atmospheric pressure on the diaphragms, and optimizing the noise canceling. The result is a well-balanced frequency equalization and noise canceling that far exceeds any other headphones I've heard. As for the microphone, it's designed to work with the side tone used for telephones, not for conference streaming apps; look at a gaming headset for streaming purposes. For pure listening enjoyment and the occasional phone calls, the WH-1000XM4 headphones are absolutely excellent! ... More

Top headphones

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jul 13, 2022

Reviewed by Nico on Argos

I Did a lot of research before I bought these headphones as I wanted a strong bass noise cancellation headphones. These headphones does not disappoint. Very high quality mids, tops and the bass is incredible. Very stable low range bass which does not distort the mids and tops (treble). The quality of the headphones itself is outstanding. The pads are soft and comfortable but my ears does sweat a little but it's a very small price to pay for quality sounds. The noise cancelling option is excellent, better than I expected. It does not cancel ALL noise which is a good thing I think and can hear low rumbling sound from a bus or train, some people chatting if they are speaking loud next to you. I would definitely recommend paying the high price for these headphones - what you pay is what you get! Go buy it, it won't disappoint you. Well done Sony! ... More

Great sound - unbearable for larger ears

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Feb 18, 2021

Reviewed by Suvir on B&H Photo Video

First off, the sound quality is phenomenal. Add to that the highly customizable settings in the app (EQ etc) and these make for an amazing pair of headphones. I won't comment much on ANC since I was not able to fully test them objectively, but subjectively they were just as good as others I have tried (B&W PX7, Bose NC 700, Sony XB900N). However, the reason I give this 1 star is for fit. They have used the same outer shell as older models (which is fine) but the placement of the magnet in the middle makes these unbearable after 40-45 mins. The magnet protrudes out in the middle which is just enough to push against my ear. I can't imagine how people with larger/protruding ears use them. There must be a reason for that placement, but the XB900N work just fine with a different design. Please consider this in your future design Sony - I have used the XB950BT, XB900N and love the sound quality but need the design to be more robust to include users outside the average individual. ... More

Even blocks voices well

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Jul 6, 2021

Reviewed by Christian on B&H Photo Video

I've owned an AudioTechnica noise canceling headset for over 8 years and have been happy with their performance. However, because the earcups and headband leatherette has deteriorated considerably, I was in the market for a new pair. The Sony's were the highest rated on a number of websites I found, and they have not disappointed. Technology can change a lot in 8 years! The sony's have a companion app that shows you battery percentage, as well as a multitude of settings, including location-based sound profiles that adjust to environments you frequent. These pair are even great at drowning out a very loud coworker's voice (why I bought them), and last 5 hours with only a 10 minute charge! Very comfortable and the sound quality makes you forget you're in a noisy environment. Excellent battery life. Love them so far (used 1 day so far). ... More

Great product

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Aug 25, 2021

Reviewed by Attila861 on Argos

I watched many headphone review over the past few months to help me decide, so I was convinced that these are the ones for me. The sound quality is amazing. I listen to all types of music so for me the first thing to consider was the sound quality over everything else. I'm not saying these are the best on sound (but second after the Apple AirPod Max), but for the price range is definitely the best. The mids and lows are well balanced. Battery life way over the advertised claim. I'm pulling out easy 35-38 hr with noise cancelling on). Wearing them is also comfortable throughout the day. Noise cancellation probably the best on the market right now... So overall for me, these are really well designed and built headphones with lot of cool features. Love it. Worth the money. ( Try using it with apple music dolby atmos enabled, it will blow your mind defoe) ... More

Ads

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)
$348
B&H Photo Video
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Silver)
$348
B&H Photo Video
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Silver)
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black
£199.99
Argos
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Silver
£199.99
Argos
Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Silver
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Black, Includes Powerbank
$348
Adorama
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Black, Includes Powerbank
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Black
$348
Adorama
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Black
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Silver, Includes Powerbank
$348
Adorama
Sony WH-1000XM4 Wireless Noise Cancelling Headphones, Silver, Includes Powerbank
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Silver
$348
Adorama
Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones, Silver

Top sound quality and noise cancelling

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Jun 18, 2023

Reviewed by marxandengels on Argos

I had the XM3 model, but wore them out. I looked at buying the new XM5, but didn't like the new headband and the fact that they didn't fold flat like the XM3, so decided to go for the XM4. The older ones were already excellent - but the XM4 has even better noise cancelling, and better battery life. Excellent audio quality, including 3D sound, very tweakable through the Sony Headphones app - and the noise cancelling is pretty much 100% - you can't hear anything outside of whatever you're listening to. I guess these are on the more expensive side of ANC headphones, but I don't think they can be beaten for quality. ... More

Comfortable even for a headache-prone head

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Aug 4, 2022

Reviewed by Margaret on B&H Photo Video

I've gone through a lot of headphones, earbuds, and such through the years. For various reasons, my past headphones have caused me ear pain, headaches, the works. My friends have raved about these headphones for years, but I was still skeptical. Was my search for the perfect headphones finally over? It turns out, yes, it was. These have been the first set of headphones that I can wear for hours on end that haven't given me a headache. I absolutely love wearing these at home, in my office, and while traveling, and I can wear them for hours on end without getting the sorts of pain I'd have with other types of headphones. On top of that, the battery life is great, and the bluetooth connection has been reliable. ... More

Awesome

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Nov 28, 2020

Reviewed by Michael on B&H Photo Video

I had wanted these for a long time, so my expectations were pretty high, and I was not disappointed. Could drop to 4 stars if the Tap Controls are important to you. They are a little hit and miss, but I use my phone or laptop mostly. On noise cancelling, it is better than I expected. You can still hear muffled outside noises with the music off, but but it isn't distracting during podcasts and when music is playing I don't notice outside sound at all. Build quality is really good. I love the texture of these headphones, they feel very luxurious. Battery life is great and charging is fast. I'm glad I bought them and if someone gave them to me as a gift I would be very excited! ... More

Fantastic headphones, opened packaging.

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Feb 3, 2023

Reviewed by JF1992 on Argos

I’ve used these headphones for a month and they are by far the best noise cancelling headphones for the money. The XM5 model may have slightly better noise cancelling capabilities but not worth the extra money. Plus, the XM4’s fold up to be more compact. One negative is because of Argos accepting returns of opened packaging and reselling it without having the manufacturer review the item. My headphones had previously been paired to someone else’s phone and PlayStation according to the app. Headphones appear to work ok.

Glad I bought these!

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Mar 23, 2022

Reviewed by StevieBoy on Argos

These have rekindled my love of listening to music. Loud. They look similar to other headphones in this price range (unassuming, maybe a bit bland) and seem to be quite sturdy. The case is good. They are certainly comfortable with a good seal around the ears. The touch controls are easy to use, but the best 'tech' features are related to the ambient sound control, where the music and noise cancelling will pause when it detects you speaking or if the headphones are removed. The sound quality is very good and well balanced - they don't artificially increase bass frequencies and there is great separation between highs, mids and lows, making cymbals, high-hats, etc, stand out nicely. Overall, very impressed. ... More

10 months moderate use and the hinge is broken

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Aug 15, 2021

Reviewed by Praveen on B&H Photo Video

At this point it doesn't matter how the headphones sound. if it is a product that you pay about $300 to have it in working condition only for 10 months then it doesn't worth it. looking at the Sony community page I understand this is an issue faced by multiple customers. The bland, unacceptable response given by Sony is that these are not covered under standard warranty. Not even a mention if this type of damage is even fixable. It is not just one hinge. The plastic plate that keeps the hinge coming out of the ear phone part broke into two and now hangs by the wire. same part on the left side is all cracked, just a matter of which side first. $300 after 10 months $0. Even if they repair, I think it is going to be $50 or more. I hate this headphone now. ... More

Excellent quality- when it's working

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

May 11, 2022

Reviewed by Mow on Argos

I should qualify "when it's working". I understand in high radio environments, bluetooth headphones can receive interference from other radio devices. Listening at home, general street life it works excellent. I bought these to use during a flight and it was a joy. (I spoke to a family member through these with the noise cancellation on just before a flight. The family member said "I hope that screaming baby isn't on your flight. I replied "what screaming baby?") However, in the airport environment, the noise cancellation kept turning itself off randomly. I assume it was due to radio interference, but it should be a bug, not a feature. I will keep these as I'm not often in that environment, but buyer beware.You MAY have issues with connectivity. ... More

Don't know how I survived without them

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

Apr 6, 2022

Reviewed by Natalie on Argos

Needed over the ear noise cancelling headphones for work I have sensitive ears and a pointy head so the headband needs to be really soft. I tried these on in Currys and the 2 previous models before, plus ones from Bose, Dre, Samsungs brand (Can't remember the name) Goji and JB. These are noticeably lighter, less tight on the head and the head band is very soft on my head. These are definitely the most comfortable over the ear headphones out there. I don't have much of a comparison for sound cancelling but it still surprises me when I turn it on, the bass is rich battery life is good, and it's the quickest connecting device to my phone or computer. (lol I know that's not a selling point, its just something I really noticed and wished everything else connected so easily) ... More

Mostly happy

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Dec 21, 2020

Reviewed by Eric on B&H Photo Video

Bought these as a replacement for an older set of Bose noise cancelling headphones. Mated to my Iphone 12 without problem. Sound quality is quite good. Noise cancelling is amazingly better than the old Bose. There is an annoying alert noise whenever the phone loses it's sound source. Also I was at first disappointed with the plugged in sound on my old Ipod, but reversed the cord and it was fine, not sure why that is a thing? The comfort is a little less than the Bose, but that may be because they are heavier and have new stiffness. Overall quite pleased with these headphone and would recommend them. ... More

Best Headphones

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black Review

Sony WH-1000XM4 Over-Ear Wireless NC Headphones - Black

May 26, 2022

Reviewed by Baz66 on Argos

I brought theses sony NC bluetooth headphones as i already have ear buds but sometimes they hurt after a couple of hours but theses over the ear sony are fantastic . Excellent build quality and light nice cushioning on the ear cups loads of features to customise yourself 30 hours batterie life and noise cancellation that is behind anything out there but we must remember that we all hear things differently from each other people so what sounds good for one may not sound the same for someone else they sound fantastic to me and cut-out niose from outside distractions but this is just my opinion you can use the sony app to customise your own sound or use presets within the app overall an excellent pair of niose cancellation bluetooth headphones. I'm really glad i purchased . ... More

Fantastic headphones, but not perfect for me

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Jan 23, 2022

Reviewed by James on B&H Photo Video

I was hoping these would be the wireless versions of my Sony MDR-7506 with active noise cancellation. My research pointed me to these & the Apple Airpods Max. The 7506 are perfect for long session and was hoping these would be an improvement, but I'm not quite sure. They're pretty comfortable, but sometimes after an hour can be uncomfortable due to the physical headphones, or the sound of active noise cancellation. I have AirPods Pro & am blown away by the noise cancellation & audio quality. For that reason the Air Pods Max probably would be the better fit for me since I'm not traveling with these headphones, BUT they are too expensive for my taste. I wasn't sure if the weight of those would become uncomfortable after long sessions. ... More

Great sound, but......

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Dec 14, 2020

Reviewed by Barclay on B&H Photo Video

Bought this for shipping to Brazil. Knew there could be import tax. Was not expecting courier to request $RS 1500. Not an economic purchase as a result. My naivety. This was bought as an "upgrade" to my Bose Quiet Comfort cans. Comparison interesting. Sound better. Equaliser adjustment available on app definitely valuable. Different music needs different settings. So far so good. Comparison less flattering to Sony on other things. Fiddly on/off switch. Little things annoy. Touch volume control simply doesn't work most of time. Pathetic. Cans feel hot to wear after short time. Very hot. Big issue. As they say, you can't have everything. ... More

Great noise cancelling for WFH

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Dec 13, 2020

Reviewed by Edward on B&H Photo Video

I was losing focus having to work from home in a house without a dedicated office space. These headphones have greatly increased my focus by filtering out background noise, moreso than I expected. The app has a bunch of fancy features, but the most useful is being able to pair to multiple devices. I use it to pair to my laptop for meetings and my phone for music, and it switches between them pretty seamlessly. The auto-pause and auto-off feature when headphones are removed and not used is really nice too.

Good quality sound and endless battery, for short sessions

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Jul 28, 2022

Reviewed by Mark on B&H Photo Video

Good quality sound and isolation for music listening, with acceptably high volume levels. Be sure to install the Headphones app if you use it with a mobile device, it grants access to a slew of options including equalizer settings. Battery hasn't even reported under 100% yet, I've listened to several hours of music and several more of podcasts. Is perfectly comfortable to wear. One particular negative note is that it can get hot and sweaty where the cups seal against your head. This is to be expected, but worth noting if you listen for extended periods. I would not recommend this set for working out. Cleans off easily however. ... More

No comparison to the Bose QC35

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black) Review

Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

Dec 13, 2020

Reviewed by Chris on B&H Photo Video

Bluetooth is miserably flaky - it'll silently disconnect and require a full power cycle to reconnect. Controls are terrible. To power on, you need to press and hold for a solid second. Want to increase volume from 10% to 90%? Flick up 20 times (there's no press and hold for volume). NC is subpar - it adds a hollow high frequency noise. Doesn't sound natural or comfortable at all. I'm sticking with my 5 yo Bose QC35.

Showing 21 to 40 of 573 Reviews