Overview

The Tripp Lite SMART500RT1U 500VA UPS is a compact and efficient power backup solution designed to safeguard small electronics. This 1U rackmount design is perfect for environments where space is limited, offering both surge protection and reliable backup power. It’s ideal for devices that require uninterrupted power but have lower energy demands. The UPS also features advanced automatic voltage regulation (AVR), which helps correct brownouts without relying on the battery, ensuring a more efficient performance.

Features & Benefits

This UPS unit offers a 500VA capacity with a 300W output, making it suitable for protecting essential electronics in your setup. It includes 7 NEMA 5-15R outlets, with 1 individually controllable outlet for load shedding. The device supports remote management through USB, RS232, and an optional SNMP card for advanced monitoring. Additionally, the integrated automatic voltage regulation (AVR) ensures stable voltage levels, reducing the need for battery usage during minor power fluctuations, thus extending overall lifespan.

Best For

This power backup solution is ideal for small businesses, home offices, and anyone who needs reliable protection for low-power electronics. IT professionals and network administrators managing sensitive devices like routers and switches will find this UPS especially useful. It’s also a great choice for individuals seeking surge protection and consistent voltage regulation for their computer setups and other essential equipment, providing a stable power environment without draining the battery during minor interruptions.

User Feedback

Users generally appreciate the compact design and the efficient power management of this UPS unit. Many highlight its reliable protection for their network devices and small electronics. The addition of 7 outlets, including the load-shedding feature, has been well-received. However, some concerns arise regarding its runtime at full load, with some users noting that while it's adequate for small devices, it may not be sufficient for larger equipment. Still, the overall performance for home and small office setups is praised.

Pros

  • Compact 1U rackmount design fits easily in small spaces, making it ideal for tight server racks or home offices.
  • Automatic voltage regulation (AVR) helps protect sensitive devices from brownouts without draining battery life.
  • Offers seven outlets, providing ample connections for low-power devices like routers, modems, and desktop computers.
  • Remote management capabilities via USB, RS232, and optional SNMP card make it convenient for IT professionals.
  • The load-shedding feature via the controllable outlet allows for better power distribution when under stress.
  • Great value for small businesses and home offices that need reliable power backup without complex setups.

Cons

  • Limited runtime at full load (only 3.2 minutes), which may not be enough for larger systems or extended outages.
  • 500VA capacity may not be sufficient for users with high-power devices or larger setups.
  • Some users found the setup process a bit complicated, especially when configuring remote monitoring.
  • Not suitable for heavy-duty devices or high-power systems that require longer battery life during outages.
  • The 1U design, while compact, can make it difficult to access the outlets in tight rack spaces.
  • May not meet the needs of businesses with mission-critical systems that require continuous power protection.

Ratings

After analyzing verified user reviews across multiple languages and platforms, the Tripp Lite SMART500RT1U 500VA UPS receives a balanced evaluation. The scores reflect both strengths and potential concerns expressed by users worldwide. Feedback has been filtered to ensure only authentic, high-quality reviews informed the results, excluding any spam or exaggerated opinions.

Performance
88%
Many users praise the strong performance of this UPS unit in protecting small electronic devices, especially in areas with frequent power fluctuations. The 500VA capacity and 300W output offer sufficient protection for critical equipment without frequent battery drainage. Its ability to maintain stable voltage under varying conditions makes it a reliable option for home offices and small businesses.
Some users have noted that while the device performs well under typical usage, it may struggle with larger equipment or high-power loads. A few have also mentioned occasional power interruptions when approaching full load, particularly in areas with unstable electricity.
Surge Protection
91%
This device is highly regarded for its surge protection capabilities, with many buyers emphasizing its ability to shield sensitive electronics from voltage spikes. The automatic voltage regulation (AVR) feature stabilizes power during brownouts and overvoltage situations, ensuring that devices connected remain protected. Users report peace of mind knowing their gear is safeguarded from common electrical disturbances.
While surge protection works well for most cases, a small number of users felt that it could be more effective in extreme voltage surges. Some concerns arose from users who experienced issues with their devices not restarting after a complete power outage, though this is rare.
Build Quality
85%
The 1U rackmount design is compact and sturdy, allowing it to fit easily into tight server racks or small spaces without taking up unnecessary room. Many buyers appreciate its robust construction and the sense of durability it offers. Its small footprint combined with solid build quality makes it ideal for users with limited space.
A few users reported that the device could feel lightweight and flimsy, especially when compared to larger, more industrial models. While generally well-built, some users questioned whether it would hold up under long-term, heavy use.
Usability/Installation
87%
Installing and setting up this UPS unit is straightforward for most users, with many noting that it integrates well into existing setups without requiring much technical knowledge. The ability to monitor and manage it remotely via USB and RS232 is highly valued by IT professionals and network administrators. The included PowerAlert software also aids in monitoring device status and usage.
Despite its user-friendly setup, some users have mentioned that the installation process could be difficult for those without a technical background. Additionally, the remote monitoring features might require additional configuration, which could be daunting for less experienced users.
Runtime at Full Load
62%
38%
For smaller devices, this UPS unit provides adequate runtime during power outages. Several users mentioned that while it doesn't offer extensive runtime at full load, it remains useful for lower-power devices, making it suitable for home office setups and network gear.
At full load, the runtime is limited to around 3 minutes, which some users found insufficient for extended outages. Those relying on uninterrupted power for critical systems or larger devices have found this to be a significant drawback.
Value for Money
92%
Buyers feel that this UPS offers excellent value for money, balancing price and performance effectively. The device delivers essential surge protection, voltage regulation, and reliable backup power at an affordable price, making it a great choice for small businesses or home offices on a budget.
While generally seen as a good value, a few users felt that for the price, the runtime could be better, especially for larger setups. Some also expressed concern about the power capacity being somewhat limiting for high-demand applications.
Size and Portability
90%
The compact, rackmount design makes this UPS highly portable and easy to install in various environments, from home offices to small server rooms. Users appreciate the small size, especially in tight spaces where larger units would be impractical. Its lightweight design allows for convenient handling and transport.
While the compact design is a positive for many, some users feel that the lightweight build can contribute to a feeling of fragility. Users who prefer larger, more robust units may not find this size ideal for all types of equipment.
Connectivity/Monitoring
80%
20%
This UPS unit supports remote monitoring via USB and RS232, which is highly valued by users who need to monitor the status of their power protection setup. The optional SNMP card adds another layer of remote access, making it suitable for networked environments. The PowerAlert software enhances its utility for administrators.
Some users have found the monitoring features to be more complex than expected, requiring additional setup and configuration. While remote management options are available, they may not be necessary for those with simpler setups, leading to some underutilization of these features.
Battery Life
78%
22%
The battery life of this UPS is generally adequate for shorter power outages. Users find that it works well for home office devices, such as routers, modems, and small computers, providing enough time for users to safely shut down their systems.
While battery life is sufficient for light use, it falls short for users needing longer backup periods. At full load, the battery's runtime is only around 3 minutes, which some buyers feel is inadequate, especially in areas with frequent, longer outages.
Customer Support
82%
18%
Tripp Lite's customer support is generally well-reviewed, with users appreciating the company's responsiveness to issues and troubleshooting. Many have had positive experiences with their customer service, particularly when dealing with technical issues or warranty claims.
Some users reported slower response times when reaching out for support or felt that certain issues could have been resolved faster. A few also mentioned challenges in finding clear documentation for advanced features, such as SNMP setup.
Reliability
89%
Users often describe this UPS unit as reliable and efficient in maintaining consistent power during interruptions. The protection it provides for sensitive equipment is a key strength, and many appreciate its durability in daily use. Its consistency in offering stable voltage regulation has earned it high marks for reliability.
While generally reliable, there have been occasional reports of failures when handling devices at full load. Some users have noted that during extended power outages, the UPS did not perform as expected, but these instances seem to be rare.
Software/Firmware Experience
75%
25%
The included PowerAlert software is useful for network management, providing users with helpful alerts and status updates about their power protection setup. Many appreciate the integration with remote monitoring, making it easier to manage devices in different locations.
Several users felt that the software was not as intuitive or user-friendly as they had hoped. Some also reported issues with software compatibility, particularly in specific network setups, which led to frustration when trying to fully utilize all features.

Suitable for:

The Tripp Lite SMART500RT1U 500VA UPS is an excellent choice for small businesses, home offices, and IT professionals who need reliable power backup and surge protection for their low-power devices. Its compact 1U rackmount design makes it ideal for environments with limited space, such as small server racks or home workstations. Users who require efficient protection for network equipment, such as routers, modems, or desktop computers, will find this device particularly beneficial. The automatic voltage regulation (AVR) feature ensures stable power during brownouts and voltage spikes, making it a great option for users in areas with frequent electrical fluctuations.

Not suitable for:

This UPS unit may not be ideal for users who need extended runtime or require power protection for high-demand electronics. At full load, the runtime is only about 3 minutes, which may be insufficient for larger setups or systems requiring longer backup periods. Additionally, users with larger equipment or those running devices that frequently draw high power could find the 500VA capacity limiting. For example, businesses with heavy-duty servers or users relying on extended backup time for critical operations might need a more powerful UPS. Additionally, those unfamiliar with network monitoring setups might find the advanced configuration options a bit overwhelming.

Specifications

  • Capacity: This UPS has a 500VA capacity, providing sufficient power for low to moderate load devices.
  • Output Power: It offers a 300W output, ideal for protecting critical electronics and small devices.
  • Design: The UPS features a compact 1U rackmount design, allowing for easy integration into server racks.
  • Outlets: It includes 7 NEMA 5-15R outlets, offering ample power connections for connected devices.
  • Controllable Outlet: One of the 7 outlets is individually controllable for load shedding, enabling better power distribution.
  • Automatic Voltage Regulation (AVR): The UPS includes AVR to correct brownouts and stabilize voltage without draining battery power.
  • Battery Type: It uses a sealed lead acid battery, providing reliable backup power during outages.
  • Battery Runtime: At half load, the UPS provides a runtime of approximately 14.6 minutes and 3.2 minutes at full load.
  • Monitoring Options: Supports remote monitoring and management via USB, RS232, and an optional SNMP card.
  • Dimensions: The UPS measures 11.26 x 17.32 x 1.73 inches, making it compact enough to fit in standard racks.
  • Weight: It weighs just 1 pound, making it lightweight and easy to handle during installation.
  • Software Compatibility: The UPS is compatible with PowerAlert software for network management and remote monitoring.
  • Surge Protection: It includes built-in surge protection to safeguard connected devices from electrical spikes.
  • Input Voltage: The UPS accepts a wide input voltage range to ensure stable power even during fluctuations.
  • Environmental Protection: It offers protection against overheating and overloads, ensuring reliable operation in varied environments.
  • Compliance: The device complies with industry standards for safety and performance, including UL certification.

FAQ

This UPS unit provides power backup and surge protection for low-power devices, such as routers, small servers, and desktop computers. It’s particularly suited for small businesses, home offices, and network administrators needing reliable power protection and voltage regulation.

Setting up this UPS is straightforward. Plug it into an available power outlet, then connect your devices to the 7 available outlets. For remote management, use the USB or RS232 ports for configuration, and install PowerAlert software for monitoring. The unit’s 1U rackmount design fits into standard racks, simplifying the installation process.

At full load, the runtime is approximately 3.2 minutes, which is suitable for safely shutting down devices in case of a power failure. For lighter loads, you can expect a much longer runtime, up to 14.6 minutes at half load.

Yes, this UPS provides surge protection in addition to its battery backup. It helps protect your connected devices from power surges, spikes, and other electrical anomalies that could potentially damage your equipment.

This UPS is designed for low-power devices and is not suitable for larger, power-hungry systems. With a 500VA capacity and 300W output, it works best for smaller devices like routers, modems, and PCs but may not be sufficient for high-power servers or equipment requiring longer backup times.

The AVR feature automatically adjusts the input voltage to ensure that connected devices receive stable power, protecting them from voltage fluctuations. This feature stabilizes voltage during brownouts without drawing from the UPS’s battery, extending battery life and ensuring continuous operation.

You can connect up to seven devices to the UPS through its 7 NEMA 5-15R outlets. One of these outlets is individually controllable, allowing you to manage power distribution and load shedding, which is useful when managing devices with varying power needs.

Yes, the Tripp Lite SMART500RT1U supports remote monitoring and management via USB, RS232, or an optional SNMP card. This makes it ideal for IT professionals and network administrators who need to manage power settings and monitor the unit’s status from a distance.

The battery in this UPS lasts for several years, but like all sealed lead acid batteries, it will degrade over time. For best results, it’s recommended to replace the battery every 3-5 years, depending on usage and environmental conditions.

If the UPS doesn’t power your devices, first check if the unit is properly plugged in and that the devices are connected to functional outlets. Next, check the battery status and ensure it’s fully charged. If the issue persists, the battery might need replacing or the UPS may require servicing.