Sony WH-CH720NB

88%

Noise Cancellation Effectiveness

Sound Clarity

Bass Performance

Battery Life

Comfort During Extended Use

Build Quality

Wireless Connectivity Stability

Quick Charge Convenience

Portability

Voice Assistant Responsiveness

Wired Mode Usability

Durability Over Time

Microphone Quality for Calls

Value for Money

Overview

The Sony WH-CH720NB is a pair of wireless over-ear headphones designed for both casual listening and focused work. These headphones combine active noise-canceling technology with a lightweight, ergonomic design, allowing comfortable wear for extended periods. With a battery life of up to 35 hours, users can enjoy long listening sessions without interruption. The WH-CH720NB supports both wireless Bluetooth connectivity and wired use through a 3.5 mm jack, offering flexible options for various devices. Overall, these headphones provide a solid balance of comfort, convenience, and consistent audio performance suitable for daily use in different environments.

Features & Benefits

These headphones incorporate a Dual Noise Sensor and Integrated Processor V1, providing improved noise cancellation that effectively reduces background distractions. Their dynamic drivers paired with DSEE technology deliver clear and balanced sound across music and voice content. Quick charge functionality allows for rapid battery top-ups, ensuring minimal downtime during long usage. Users benefit from touch controls and voice assistant compatibility, making playback and communication more convenient. Additionally, a 3.5 mm wired connection ensures versatility when Bluetooth is unavailable. The combination of these features creates a reliable listening experience that adapts to different contexts and user preferences.

Best For

The WH-CH720NB is ideal for commuters who require noise reduction while traveling on busy streets or public transport. Remote workers and home office users can also enjoy a distraction-free environment for calls or focused tasks. Music enthusiasts benefit from the headphones' clear and balanced audio, which maintains the integrity of recordings across genres. Individuals who frequently take phone or video calls will appreciate the built-in microphone and stable Bluetooth connectivity. Overall, these headphones suit anyone seeking a blend of portability, audio clarity, and long-lasting comfort for both personal entertainment and professional communication.

User Feedback

Reviewers consistently note that these headphones provide comfort during extended use, with padding and weight designed for long listening sessions. Sound quality is praised for its clarity and balanced bass, offering a satisfying experience for music and calls. Users also highlight the benefit of long battery life and the convenience of quick charging when time is limited. Some reviewers point out that the model lacks water resistance, which requires caution in outdoor or wet conditions. Others mention that while portable, the over-ear design can be slightly bulky for compact bags. Overall, feedback emphasizes reliable performance with minor practical considerations.

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Pros

Provides effective noise reduction for commuting and travel environments.
Users report clear and balanced audio quality for music and calls.
Long battery life supports all-day use without frequent charging.
Quick charge feature allows rapid top-ups when time is limited.
Comfortable over-ear design reduces fatigue during extended listening sessions.
Offers both Bluetooth and 3.5 mm wired connectivity for versatility.
Touch controls and voice assistant compatibility make operation convenient.
Lightweight design makes it easy to carry for daily commutes.
Built-in microphone delivers clear voice quality for calls and video chats.

Cons

Some users find the headphones lack water resistance for outdoor use.
Bass performance may not satisfy listeners seeking very deep low frequencies.
This Sony model can feel bulky for those preferring highly portable options.
Voice assistant recognition is occasionally inconsistent in noisy environments.
Cushioning may wear over time with heavy daily use.
Not ideal for users needing extremely compact headphones for travel.
Some experienced minor connectivity interruptions with Bluetooth on certain devices.

Ratings

Based on a comprehensive analysis of verified user reviews worldwide, including multiple languages and platforms, the Sony WH-CH720NB has been assessed across key performance and usability areas. RR-AI filtered out spam, incentivized, duplicated, off-topic, and exaggerated reviews, relying only on authentic, high-quality feedback. The resulting scores reflect both strengths and pain points, highlighting the device's real-world performance and user satisfaction in diverse settings.

Noise Cancellation Effectiveness

94%

Many buyers praise the strong noise isolation, noting that background sounds in busy cafes or on public transport are significantly reduced. Users find that this allows focused listening and clear call experiences. The dual sensor technology consistently performs well in different environments, providing reliable suppression of unwanted noise.

Some users mention that while noise cancellation is very effective, low-frequency noises like engine hum or bass-heavy environments are not fully blocked. A few noted minor hiss in quieter rooms when ANC is active. This can slightly distract in very silent settings.

Sound Clarity

91%

Reviewers highlight crisp and detailed audio, with vocals and instruments clearly separated. Listeners appreciate how the device reproduces music across genres with balanced highs and mids. Many comment that calls are intelligible and natural sounding thanks to precise audio tuning.

Not everyone agreed on clarity at very high volumes, reporting slight distortion in some tracks. A small number of users feel that certain low-end frequencies could be richer. Overall, these issues are minor but worth noting for audiophiles.

Bass Performance

88%

Several users enjoy the punchy and controlled bass, which enhances pop, electronic, and hip-hop tracks. The balance between bass and mids is often praised for not overwhelming vocals. Listeners find the low end sufficient for daily listening without muddying the overall sound.

A few buyers wished the bass was stronger for more immersive experiences in bass-heavy music. Some found it lighter compared to larger or premium models, making them feel less impactful in deep tracks. This might be noticeable for bass enthusiasts.

Battery Life

95%

Users consistently highlight the long-lasting battery as a major benefit, with up to 35 hours of playback allowing several days of uninterrupted use. Quick charge features provide extra hours with just a short charging period. This makes the headphones reliable for travel, commutes, and daily routines.

A few reviewers mentioned that battery life diminishes slightly over several months of frequent use. Some found the charging cable length restrictive for use while plugged in. These issues are minor compared to overall endurance.

Comfort During Extended Use

90%

Many buyers comment on the lightweight design and soft ear cushions that allow hours of wear without discomfort. The ergonomic fit reduces pressure on the head and ears, making it suitable for work or long listening sessions. The over-ear style distributes weight evenly, enhancing overall comfort.

A few users felt the headphones became warm during extended summer use. Some noted that tighter head sizes might experience slight pressure on the temples. While generally comfortable, these small issues affect a minority of users.

Build Quality

85%

Users appreciate the solid plastic construction and clean finish that feel durable for daily use. Hinges and earcup joints are well-engineered, giving confidence in the device's longevity. The materials make the headphones feel sturdy yet lightweight.

Several reviewers mentioned that the plastic could feel less premium compared to higher-end models. Scratches can appear over time with frequent transport. Some buyers are cautious about long-term durability under heavy travel conditions.

Wireless Connectivity Stability

89%

Most users report stable Bluetooth connections with minimal dropouts over typical distances. Pairing is quick, and reconnecting with devices is generally seamless. This reliability supports uninterrupted music and call experiences.

A few buyers experienced occasional disconnections in crowded Wi-Fi or Bluetooth environments. Some noted minor latency with certain devices when watching videos. While uncommon, these connectivity quirks appear in specific scenarios.

Quick Charge Convenience

92%

Reviewers find that a short charge provides several hours of playback, which is very practical for busy schedules. Quick top-ups before travel or work sessions are appreciated. Users feel confident the device will be ready when needed.

Some users found that the charging indicator is not highly visible, making it tricky to judge progress. A few mentioned the included cable is short for convenient charging while in use. These are minor inconveniences overall.

Portability

78%

22%

Many buyers like that the foldable design allows the headphones to fit in backpacks or small bags. Lightweight construction makes them easy to carry around for commuting or travel. Users value the combination of portability and comfort.

Several reviewers noted that the over-ear size makes them bulkier than in-ear alternatives. They can take up considerable space in smaller bags, which can be inconvenient for daily carry. Some felt the headphones are less ideal for compact travel situations.

Voice Assistant Responsiveness

86%

Users appreciate the ability to interact with voice assistants hands-free. Commands are generally recognized quickly and reliably. This adds convenience when multitasking or controlling music during activities.

A few reviewers noted that the microphone occasionally struggles in noisy environments, causing delayed responses. Some commands require repeating, which can be mildly frustrating. Performance may vary slightly across devices and apps.

Wired Mode Usability

83%

Several users find the 3.5 mm connection convenient when Bluetooth is unavailable or battery is low. Sound quality remains consistent over wired mode. The included cable is straightforward and functional for desktop or travel use.

A few buyers felt the cable is somewhat short, limiting mobility. Some experienced occasional connectivity issues with certain older devices. While effective, wired use is slightly less flexible than expected for some users.

Durability Over Time

80%

20%

Users report that these headphones maintain performance and fit after months of regular use. Ear cushions retain shape, and controls continue functioning reliably. The overall build supports sustained everyday use.

Some reviewers noted that extended heavy use can cause minor wear on padding and plastic joints. A few mentioned slight loosening in adjustable headbands over time. These issues appear gradually and affect a minority of owners.

Microphone Quality for Calls

87%

Buyers find that voice calls come through clearly, with minimal distortion in quiet and moderate environments. The built-in microphone picks up speech accurately, which is useful for work or video calls. Users value this reliability for professional communication.

Some users noticed reduced clarity in noisy settings, where background sounds can interfere with voice pickup. A few found that microphone placement requires slight adjustment for optimal results. This is mainly an occasional concern during outdoor use.

Value for Money

88%

Many users feel the headphones offer strong performance for the price, combining comfort, sound quality, and battery life effectively. The feature set competes well with more expensive models. Reviewers appreciate that everyday use justifies the investment.

A few buyers believe higher-end models offer superior materials and sound tuning for a modest additional cost. Some felt certain convenience features are basic compared to premium alternatives. Overall, value is solid but not exceptional for audiophile-level expectations.

Suitable for:

The Sony WH-CH720NB is well-suited for commuters and frequent travelers who need reliable <b>noise cancellation</b> to block out ambient sounds on buses, trains, or airplanes. Remote workers and students can benefit from its long battery life and comfortable over-ear design, making extended work or study sessions less tiring. Music enthusiasts seeking balanced audio for casual listening, as well as professionals conducting phone or video calls, will find that this headphone delivers clear sound and a responsive built-in microphone. Additionally, those who value flexible connectivity options, such as Bluetooth or wired connections, will appreciate the adaptability of this device across devices and environments.

Not suitable for:

The Sony WH-CH720NB may not be ideal for users seeking premium-level bass depth or full audiophile sound, as some feedback indicates limitations in very low-frequency reproduction. People who require highly portable or water-resistant headphones might find this over-ear model cumbersome for travel or outdoor use. Additionally, heavy users who frequently expose the device to rough handling could notice gradual wear on padding or joints over time. Those needing consistently flawless voice assistant performance in noisy environments may experience occasional delays, making this headphone less optimal for hands-free tasks in very busy settings.

Specifications

Brand: Manufactured by Sony, a recognized audio electronics brand.
Model: WH-CH720NB over-ear wireless headphones.
Type: Over-ear design providing full ear coverage for comfort and noise isolation.
Connectivity: Supports Bluetooth 5.0 and a 3.5 mm wired connection for flexible use.
Noise Cancellation: Active noise-canceling with Dual Noise Sensor and Integrated Processor V1 for ambient sound reduction.
Battery: Up to 35 hours of playback on a full charge.
Charging: Quick charge feature allows partial playback after short charging sessions.
Controls: Touch-sensitive controls with voice assistant compatibility for hands-free operation.
Driver Type: Dynamic drivers with DSEE for clear and balanced sound reproduction.
Weight: Lightweight at approximately 192 grams / 6.8 ounces for extended wear.
Frequency Range: Covers 20 Hz to 20,000 Hz for full-spectrum audio playback.
Water Resistance: Not water resistant; avoid exposure to moisture.
Included Components: Includes headphones, USB charging cable, and 3.5 mm connection cable.
Microphone: Built-in microphone suitable for phone and video calls.
Form Factor: Over-ear foldable design for portability and storage.
Compatibility: Works with smartphones, tablets, laptops, and other Bluetooth-enabled devices.
Quick Setup: Pairing mode enables easy Bluetooth connection with minimal steps.
Audio Enhancement: Supports digital sound enhancement engine (DSEE) for improved audio quality.
Touch Features: Swipe or tap gestures control playback, volume, and calls.

FAQ

The Sony WH-CH720NB offers wireless Bluetooth connectivity, active noise-canceling technology, up to 35 hours of battery life, and a lightweight over-ear design. It also includes touch controls, voice assistant compatibility, and a 3.5 mm wired option for flexible use.

To set up this headphone, turn it on and activate pairing mode by pressing and holding the power button until the indicator flashes. Then, select the device from your smartphone or audio source's Bluetooth settings. Follow any prompts to complete pairing and test the connection with audio playback.

Yes, this device supports use while charging via the included USB cable. Users can continue listening through the 3.5 mm wired connection even if the battery is low or while charging the battery.

The dual noise sensor and integrated processor provide noticeable reduction of ambient sounds, especially in office or commuting environments. While very effective for consistent background noise, it may be less pronounced with sudden or irregular sounds.

Many users report that these headphones are comfortable for several hours thanks to their lightweight design and cushioned ear pads. However, comfort can vary depending on head size and shape.

Yes, this headphone includes a 3.5 mm audio jack, allowing connection to devices without Bluetooth. This makes it compatible with older music players, laptops, or in-flight entertainment systems.

The battery typically charges fully in about 4 hours, while quick charge allows up to 60 minutes of playback with just 10 minutes of charging. This makes it convenient for users who need a fast top-up before travel or work.

No, this device is not water-resistant. Users should avoid exposing it to rain, sweat-heavy workouts, or humid environments to prevent damage.

Yes, the headphones are compatible with common voice assistants such as Google Assistant and Alexa. Users can activate commands through the touch controls without needing to access their phone.

Users experiencing intermittent connectivity should try turning Bluetooth off and on, ensuring the device is within range, and updating the headphone's firmware if available. Removing other nearby devices that might cause interference can also help stabilize the connection.