Overview

The Sony WH-1000XM5 Noise Cancelling Headphones are designed to offer a premium audio experience with top-notch noise cancellation. These headphones feature advanced noise-canceling technology powered by dual processors and eight microphones, ensuring that external sounds are effectively blocked out. The long-lasting 30-hour battery life provides enough power for extended listening sessions, and with the quick charge feature, you get three hours of playback after just a three-minute charge. The touch controls and integration with Alexa make them incredibly user-friendly, offering seamless control without needing to fumble with buttons.

Features & Benefits

The Sony WH-1000XM5 headphones come packed with cutting-edge features to enhance the listening experience. The Auto NC Optimizer adjusts the noise cancellation based on your environment, ensuring the best sound experience whether you're in a noisy café or on a quiet train. The lightweight design and soft leather earcups add comfort for long listening sessions, making these headphones ideal for travel or daily use. With Hi-Res audio compatibility and a multipoint connection, these headphones provide crystal-clear sound and the ability to connect to multiple devices simultaneously.

Best For

These headphones are a great choice for a variety of users. Frequent travelers will appreciate the effective noise cancellation that helps create a peaceful environment while on the go. Audiophiles and music lovers who prioritize high-quality sound will also benefit from the headphones' Hi-Res audio support. Professionals will find the hands-free calling feature especially useful, with clear voice quality even in noisy environments. Lastly, commuters and students looking for comfort and long battery life will find these headphones a solid choice for all-day wear.

User Feedback

Users have overwhelmingly praised the Sony WH-1000XM5 for its excellent noise-canceling performance, with many highlighting how effectively it blocks out external sounds. The comfort is often mentioned, with the soft earcups making these headphones suitable for extended listening sessions. Sound quality is another point of admiration, with users describing the audio as balanced and rich. However, a few customers have experienced occasional connectivity issues with Bluetooth, especially when switching between devices. Despite these minor concerns, the overall feedback remains highly positive.

Pros

  • Active noise cancellation significantly reduces background noise, enhancing focus in noisy environments.
  • Comfortable design with soft leather ear cups, ideal for long listening sessions.
  • Quick charge feature provides 3 hours of playback from just a 3-minute charge, making it convenient for busy users.
  • Multipoint connection allows easy switching between devices, perfect for those who juggle multiple devices.
  • Hi-Res audio compatibility delivers clear, detailed sound, satisfying audiophiles and music enthusiasts.
  • Alexa voice assistant integration and touch controls make it easy to control music and calls without needing to touch the device.

Cons

  • Bluetooth connectivity issues have been reported by some users, especially when switching between devices.
  • The large size may not be ideal for users looking for more portable or lightweight headphones.
  • Sound profile may not suit those who prefer more bass-heavy audio, as some users find it balanced but neutral.
  • Some users mentioned that the headphone's ear cups may feel tight after prolonged use, leading to discomfort.
  • Price is higher than other noise-canceling headphones, which may deter budget-conscious buyers.
  • Occasional issues with the touch controls being too sensitive or unresponsive in certain scenarios.

Ratings

After analyzing verified user reviews from multiple languages and platforms, we found that the Sony WH-1000XM5 Noise Cancelling Headphones consistently excel in several key areas, including their exceptional noise cancellation and sound quality. While most users praise the comfort and long battery life, there are some minor concerns, particularly related to Bluetooth connectivity. All reviews were filtered to exclude spam, bot-generated, or incentivized content, ensuring that the following ratings reflect only genuine, high-quality user feedback across diverse sources.

Noise Cancellation Performance
94%
Users consistently praise the exceptional noise-cancelling capabilities, which create a near-silent environment even in noisy surroundings like airplanes or crowded cafes. The combination of dual processors and eight microphones ensures that external sounds are effectively blocked out, allowing for an immersive audio experience.
While the noise cancellation is widely appreciated, a few users noted that it may not completely eliminate all types of low-frequency sounds, like some engine noises. Additionally, some found the feature less effective in certain environments, such as very loud, unpredictable settings.
Sound Quality
90%
The sound quality of these headphones is widely praised, especially for their balance and clarity. Audiophiles appreciate the Hi-Res audio compatibility, which provides crisp highs and deep bass, delivering a satisfying listening experience whether for music, podcasts, or movies.
A small subset of users feel that the bass could be more pronounced, especially in genres like hip-hop or EDM. Some also mentioned a slight emphasis on treble that might be noticeable for those with sensitive ears or when listening for extended periods.
Battery Life
88%
The long battery life is a standout feature, with up to 30 hours of playtime on a full charge, making them ideal for long flights or extended listening sessions. Users also appreciate the quick charge feature, offering 3 hours of playback with just a 3-minute charge.
Though the battery life is impressive, a few users report that it depletes faster with high noise-cancellation levels or when streaming high-quality audio. Some also mentioned that the battery life could be shorter if frequently using the headphones for calls or other voice functions.
Comfort & Fit
91%
The soft leather ear cups and lightweight design ensure that these headphones are comfortable even for hours of continuous use. Many users highlight their suitability for long listening sessions, with no discomfort or ear fatigue, making them perfect for commuters or travelers.
A handful of users mentioned that, while the headphones are comfortable for most, they may not fit well on smaller heads or could feel too loose for some. There were also isolated reports of the ear cups becoming too warm during extended wear in warmer environments.
Bluetooth Connectivity
72%
28%
The Bluetooth 5.2 with multipoint connection is praised for allowing users to connect to two devices simultaneously, making it easier to switch between calls and music. The connection is stable for the majority of users, with minimal lag during music playback.
Several users reported intermittent Bluetooth connectivity issues, particularly when switching between devices or when the headphones are far from the paired device. A few others found occasional dropouts or delays during calls, which detracted from their overall experience.
Ease of Use (Touch Controls & Alexa)
85%
The touch controls make it easy to adjust volume, skip tracks, or answer calls with simple taps or swipes. Integration with Alexa is a great convenience, allowing users to control their environment hands-free, whether adjusting music or checking the weather.
A small number of users find the touch controls a bit finicky, sometimes requiring multiple attempts to register a tap or swipe. Some also mentioned occasional misfires with Alexa integration, especially in noisy environments, which could be frustrating when trying to control music or get information.
Build Quality
87%
The build quality is solid, with a foldable design that makes these headphones easy to pack and carry around. The durable materials used for the ear cups and headband provide a premium feel, ensuring long-term use without visible wear or damage.
Some users mentioned that, while the build quality is high, the headphones feel a bit bulky for long-term travel use. There were also a few reports of the ear cups starting to show signs of wear after extended use, particularly in environments with high humidity or frequent temperature changes.
Multipoint Connectivity
89%
The ability to connect to two devices simultaneously is a key benefit for those who frequently switch between devices like a phone and a laptop. This feature makes it easier to manage calls while still enjoying music or podcasts.
While multipoint connectivity is a useful feature, a few users experienced difficulties when switching between devices, with some needing to manually disconnect and reconnect. A small group also reported that the connection sometimes becomes unstable when both devices are actively in use.
Voice Call Clarity
83%
The four beamforming microphones deliver clear voice calls, even in noisy environments. Users have noted that calls are crisp and intelligible, with background noise effectively filtered out, making these headphones a good choice for professionals who need reliable communication.
A few users experienced occasional muffling or reduced clarity during calls, especially in very noisy settings. Some also found that the microphone sensitivity was not always ideal when speaking softly or from a distance.
Design & Portability
90%
The design of these headphones is sleek and modern, with a foldable structure that enhances portability. The included carrying case offers added protection, making them a solid choice for frequent travelers who need a compact yet high-quality audio solution.
While the design is generally appreciated, some users find the headphones slightly too bulky for their liking, especially if they prefer ultra-compact headphones. A few noted that the carrying case, though protective, adds a bit of extra bulk to the overall package.
Value for Money
92%
Given the exceptional noise cancellation, sound quality, and battery life, most users agree that these headphones provide excellent value for money. The combination of premium features and durable build makes them a worthwhile investment for both casual and serious listeners alike.
While the overall value is high, some users felt that the price could be a bit steep compared to similar models from other brands. There were also occasional complaints about the headphones being a bit overkill for those who only use them for casual listening or short periods of time.
App Experience & Software Updates
80%
20%
The companion app offers useful customization options, such as adjusting noise cancellation settings or managing firmware updates. Most users find the app intuitive and easy to use, enhancing the overall experience with additional functionality.
A few users reported that the app occasionally lags or crashes during use. There were also complaints about software updates not always installing smoothly, requiring multiple attempts or even troubleshooting to get the latest firmware properly applied.

Suitable for:

The Sony WH-1000XM5 Noise Cancelling Headphones are ideal for frequent travelers, audiophiles, and professionals who need high-quality sound and effective noise cancellation. With advanced features like dual processors and eight microphones for noise-canceling, this device creates a focused listening experience, making it perfect for those who often find themselves in noisy environments. Commuters and students will appreciate the comfort and long battery life, especially during extended listening sessions or work-related calls. Additionally, individuals who rely on Alexa voice integration and touch controls will benefit from the ease of use these headphones offer in everyday tasks.

Not suitable for:

This headphone might not be the best fit for users who prioritize portability and compactness, as its slightly bulky design may be uncomfortable for long-term travel or brief outings. Additionally, those who are sensitive to high treble or prefer a pronounced bass might find the sound balance less than ideal. Some users also reported occasional Bluetooth connectivity issues, which could be a drawback for those relying on seamless switching between devices. Therefore, casual listeners or those seeking headphones for only brief listening sessions may find better value in more budget-friendly or lightweight alternatives.

Specifications

  • Noise Cancellation: Active noise cancellation powered by dual processors and eight microphones for effective noise reduction in various environments.
  • Battery Life: Up to 30 hours of playback on a full charge, with a quick charge feature providing 3 hours of playback from just a 3-minute charge.
  • Bluetooth: Bluetooth 5.2 support with multipoint connection, enabling simultaneous pairing with two devices.
  • Audio Quality: Hi-Res audio compatibility ensures high-quality sound for audiophiles, with clear, balanced, and rich sound reproduction.
  • Microphones: Equipped with 8 microphones for both noise cancellation and clear, hands-free calling.
  • Controls: Touch-sensitive controls for music playback, volume adjustments, and calls, offering a seamless user experience.
  • Comfort: Soft leather ear cups and a lightweight design provide lasting comfort for extended listening sessions.
  • Alexa Integration: Built-in Alexa voice assistant integration allows hands-free control of music, calls, and other functions.
  • Auto NC Optimizer: The Auto NC Optimizer feature automatically adjusts the noise-canceling settings based on your environment.
  • Design: Over-ear, foldable design with a carrying case for easy storage and portability.
  • Charging Port: USB-C charging port for fast and convenient recharging.
  • Weight: Weighs approximately 254 grams (8.96 oz), making them lightweight and comfortable for long hours of use.
  • Driver Unit: 40mm dynamic drivers for deep bass and clear treble, delivering rich and immersive sound quality.
  • Frequency Response: Frequency response range from 4 Hz to 40 kHz, covering the full spectrum of audible sound for a complete listening experience.
  • Foldability: Foldable design allows for compact storage, making it ideal for travel and everyday use.
  • Compatibility: Compatible with both Android and iOS devices, supporting easy connection via Bluetooth.
  • Carrying Case: Includes a protective carrying case to keep the headphones safe when not in use.
  • Voice Assistant: Supports integration with both Alexa and Google Assistant for added convenience.

FAQ

The Sony WH-1000XM5 headphones are known for their industry-leading active noise cancellation technology, powered by dual processors and eight microphones. This allows them to block out ambient noise effectively, making them ideal for frequent travelers or anyone looking for quiet in noisy environments. The sound quality is top-notch with Hi-Res audio support, and the headphones are designed for long-lasting comfort with a lightweight build and soft leather ear cups.

The Sony WH-1000XM5 provides up to 30 hours of battery life on a full charge, which is excellent for long flights or commutes. If you're in a rush, a quick 3-minute charge provides about 3 hours of playback, making it convenient for last-minute use.

Yes, the WH-1000XM5 supports multipoint connectivity, allowing you to pair it with two devices simultaneously. This is especially useful if you want to switch between your phone and laptop without needing to manually disconnect and reconnect each time.

Yes, these headphones are designed with comfort in mind. The ear cups are made from soft leather and have a lightweight build, making them ideal for extended use. Many users have noted their comfort, even during long flights or hours of listening.

The noise cancellation in these headphones is powered by two processors and eight microphones that continuously analyze the surrounding environment to adjust the sound isolation. The Auto NC Optimizer fine-tunes the noise-canceling settings based on your surroundings, ensuring optimal performance whether you're in a quiet room or a bustling cafe.

Yes, these headphones integrate seamlessly with Alexa. You can use voice commands to control music, check the weather, or manage calls without having to take your phone out of your pocket. This hands-free feature enhances the overall convenience and user experience.

The WH-1000XM5 offers Hi-Res audio compatibility, providing superior sound quality with clear highs, balanced mids, and deep lows. The sound is rich and well-rounded, making them a great choice for audiophiles or anyone who appreciates high-quality audio performance.

Some users have reported occasional Bluetooth connectivity issues, particularly when switching between devices. While this is not a widespread problem, it’s something to be aware of if you often switch between multiple devices. Overall, the headphones generally perform well in terms of connectivity and audio quality.

The Sony WH-1000XM5 features touch controls, allowing you to skip tracks, adjust the volume, or answer calls with simple taps or swipes. This touch-sensitive interface makes controlling your music and calls smooth and intuitive, with minimal need to take your phone out.

Yes, these headphones are an excellent choice for travelers and commuters. The combination of effective noise cancellation, long battery life, and a foldable design makes them easy to pack and use during flights, train rides, or daily commutes. Their comfort also ensures they can be worn for long stretches without discomfort.