Sony WF-C500 True Wireless Headphones

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Sony WF-C500 True Wireless Headphones — image 13
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84%
81%
Sound Quality
88%
Comfort & Fit
92%
Battery Life
85%
Water Resistance
89%
Bluetooth Connectivity
84%
Ease of Use
87%
Build Quality
80%
Voice Assistant Control
90%
Portability & Design
91%
Price-to-Performance Ratio
67%
Noise Cancellation
75%
Customer Support
More

Overview

The Sony WF-C500 True Wireless Headphones are compact, lightweight earbuds that offer a seamless wireless experience. These earbuds stand out for their comfortable ergonomic design, making them ideal for extended use. With up to 10 hours of continuous playtime and a fast-charging feature, these wireless earbuds keep up with an active lifestyle. They feature Bluetooth 5.0 for reliable connectivity, ensuring stable audio performance even when moving around. Whether you're commuting or working out, these earbuds deliver a convenient and immersive experience.

Features & Benefits

These wireless earbuds come equipped with dynamic audio drivers, delivering clear and balanced sound across a range of genres. They feature voice assistant integration, allowing hands-free control of your device with a simple command. The earbuds are also water-resistant, making them a great choice for outdoor activities or sweaty workouts. For a personalized fit, the Sony earbuds include hybrid silicone ear tips, which ensure comfort during long listening sessions. Additionally, the earbuds' fast charging feature gives you more playtime in less time.

Best For

These earbuds are perfect for active users who need a secure, sweatproof fit during intense workouts or outdoor runs. They're also ideal for commuters and travelers looking for reliable, compact wireless earbuds that fit easily into a bag or pocket. If you prioritize comfort and convenience, these earbuds are an excellent choice, especially for casual listeners who want a balanced sound without the bulk. The Sony earbuds also cater to those seeking a small and practical option for calls and music while on the go.

User Feedback

Users generally praise the comfort and secure fit of these earbuds, particularly for workouts and long commutes. Many appreciate the solid sound quality and long battery life, which allows for a full day of use without frequent recharging. However, some note that while the sound quality is good, it doesn't quite match the performance of higher-end models, particularly when it comes to noise cancellation. Despite this, the fast charging feature and overall value for the price make them a popular choice among budget-conscious buyers.

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Pros

  • The ergonomic design ensures a comfortable fit, even during long listening sessions.
  • With 10 hours of battery life and fast charging, this device is perfect for all-day use.
  • Its sweatproof feature makes these earbuds a great option for intense workouts or outdoor activities.
  • Bluetooth 5.0 connectivity ensures stable connections and minimal dropouts during use.
  • The dynamic audio drivers provide clear, balanced sound suitable for casual listening.
  • Affordable price point for those seeking solid performance without breaking the bank.

Cons

  • While the sound is decent, the lack of noise cancellation makes these less ideal for noisy environments.
  • The charging case is relatively bulky compared to some other true wireless options.
  • Some users report that the earbuds can be uncomfortable during extended wear, especially for smaller ears.
  • Voice assistant control works, but the responsiveness can be inconsistent at times.
  • Lack of customizable sound settings may not appeal to audiophiles or those seeking a more tailored listening experience.
  • These earbuds may not be durable enough for heavy outdoor use in harsh conditions.

Ratings

After analyzing verified user reviews from multiple countries and languages, RR-AI has compiled these scores for the Sony WF-C500 True Wireless Headphones. Only authentic, high-quality feedback was considered, with spam, bot, and incentivized reviews filtered out. The scores reflect both the strengths and pain points highlighted by users worldwide, offering a balanced view of this product's performance across various categories.

Sound Quality
81%
19%
Many users appreciate the clear, balanced sound from these earbuds, especially for everyday listening. The dynamic drivers deliver a decent audio experience for casual music lovers, making them a solid choice for typical activities like commuting or light exercise.
However, some users note that the sound quality doesn't reach the depth or richness of more premium models. The lack of noise cancellation is another concern for those seeking a more immersive listening experience, particularly in noisy environments.
Comfort & Fit
88%
The ergonomic design and customizable silicone ear tips provide an excellent fit, especially for extended wear. Several users mention how comfortable these earbuds feel even during long listening sessions or workouts, making them a great option for active users.
Despite the comfortable fit for many, a few users with smaller ears feel the earbuds are slightly bulky. This can lead to discomfort after extended periods, especially if the fit isn’t adjusted properly with the included tips.
Battery Life
92%
The 10-hour battery life is widely appreciated, with users finding it more than sufficient for daily use or longer commutes. Fast charging is another major plus, as it offers quick top-ups when needed, making these earbuds highly convenient for users on the go.
Some users wish for even longer battery life, especially during extended travel or multiple workouts. While 10 hours is good for most, there are users who feel it doesn’t quite meet their needs for all-day or non-stop listening sessions.
Water Resistance
85%
The sweatproof feature is a standout for those who use the earbuds during physical activities like running or gym workouts. Users love that they don’t need to worry about damaging the earbuds with sweat or light rain, which adds to their durability.
A few users mention that the water resistance is fine for workouts but may not be sufficient for more intense outdoor activities like heavy rain. The earbuds might not perform as well if exposed to more significant moisture.
Bluetooth Connectivity
89%
With Bluetooth 5.0, the connection is stable and quick, even in crowded environments with lots of interference. Many buyers report seamless pairing with devices like smartphones and laptops, making them very user-friendly for everyday use.
There are occasional reports of connectivity issues when the earbuds are used with older devices or in environments with heavy interference. Some users also mention experiencing occasional dropouts during calls or while using them for media streaming.
Ease of Use
84%
The straightforward controls and intuitive pairing process make these earbuds easy to use. Users value the convenience of quickly accessing voice assistants for hands-free operation, especially during tasks like commuting or exercising.
A few users found the controls to be a bit sensitive or tricky to navigate at first, especially when adjusting volume or switching tracks. The lack of physical buttons may lead to accidental presses, which can be frustrating for some.
Build Quality
87%
The earbuds feel sturdy and well-made, with many users noting their resilience during regular use. The sweatproof design further adds to their durability, especially for active users who need reliable gear that can withstand physical activity.
However, a small number of users reported issues with the charging case's lid or hinge, feeling it could be more robust. These occasional complaints suggest some room for improvement in terms of overall build quality.
Voice Assistant Control
80%
20%
Voice assistant control adds a layer of convenience, allowing hands-free operation for calls or managing music while on the move. Users appreciate this feature, especially during workouts or when multitasking.
Not all users have had a seamless experience with the voice assistant. Some mention that the functionality can be delayed or occasionally unresponsive, which can detract from the overall hands-free experience.
Portability & Design
90%
The compact design of these earbuds makes them easy to carry around, whether in a pocket or bag. The lightweight nature and minimalistic charging case are highly praised for their portability, making them great for travel and on-the-go use.
While most users enjoy the small size, a few feel the charging case could be slightly slimmer for even easier storage. Some also wish the earbuds were slightly more customizable in terms of color and finish options.
Price-to-Performance Ratio
91%
For the price, users find these wireless earbuds to be an excellent value, offering strong performance in terms of sound, comfort, and battery life. The combination of features makes them a solid choice for budget-conscious buyers looking for a reliable and durable product.
Some buyers feel that, while the earbuds offer good value, they could be a bit more feature-rich. Features like active noise cancellation, found in higher-end models, are missed by users looking for a more premium experience.
Noise Cancellation
67%
33%
While these earbuds do provide a decent listening experience, users appreciate the lack of intrusive sound during normal activities. The passive noise isolation from the snug fit offers a decent level of environmental sound reduction.
A significant downside for some is the absence of active noise cancellation, which can be a dealbreaker for users who prioritize an immersive, distraction-free experience. The lack of this feature is particularly evident in noisy environments like public transport.
Customer Support
75%
25%
Many users find Sony's customer support to be responsive and helpful when issues arise, such as pairing difficulties or product malfunctions. The support team is generally praised for offering practical solutions and assistance.
However, some buyers have expressed frustration with the response time or inconsistency of support, especially in cases requiring replacements or warranty claims. A few users noted delays in receiving resolutions to their concerns.

Suitable for:

The Sony WF-C500 True Wireless Headphones are ideal for active users and commuters who need a compact, sweatproof, and ergonomic option for everyday listening. The 10-hour battery life with fast charging makes them particularly well-suited for those with busy routines, such as gym-goers, travelers, and students with limited budgets. Additionally, their stable Bluetooth 5.0 connectivity and voice assistant support make them convenient for hands-free use while on the move, whether for taking calls or managing music. Casual listeners who prioritize comfort and a hassle-free user experience will also appreciate these earbuds for their easy-to-use design and reliable performance throughout the day.

Not suitable for:

These wireless earbuds may not be the best choice for users seeking a premium sound experience or those who require advanced noise-canceling features. While the sound is clear and balanced for casual listening, audiophiles or users in noisy environments may find the lack of noise isolation a significant limitation. Additionally, individuals who need earbuds with longer battery life or more customizable features might be disappointed. For example, frequent travelers on long-haul flights or those in need of more robust water resistance for intense outdoor activities may find these earbuds lacking in some areas.

Specifications

  • Battery Life: Offers up to 10 hours of continuous playback on a full charge.
  • Charging Time: Fully charges in approximately 2.5 hours via the included USB cable.
  • Quick Charge: A 10-minute charge provides up to 1 hour of additional playtime.
  • Bluetooth Version: Uses Bluetooth 5.0 for stable, low-latency wireless connectivity.
  • Driver Type: Equipped with dynamic audio drivers for clear, balanced sound quality.
  • Water Resistance: Sweatproof and water-resistant, making it suitable for workouts and outdoor use.
  • Voice Assistant: Supports voice assistant control for hands-free operation, compatible with Siri and Google Assistant.
  • Connectivity: Supports wireless Bluetooth connectivity for easy pairing with compatible devices.
  • Earpiece Shape: Features rounded tips with a customizable fit for improved comfort.
  • Included Accessories: Comes with a charging case, USB cable, and silicone ear tips.
  • Color Options: Available in a sleek black color for a modern look.
  • Ergonomic Design: Designed for extended use with an ergonomic fit that stays secure during physical activity.
  • Dimensions: Compact and lightweight design for portability and ease of use.
  • Compatibility: Compatible with both Android and iOS devices via Bluetooth.
  • Microphone: Integrated microphone for clear call quality and voice assistant use.
  • Frequency Response: Delivers a wide frequency range for a dynamic and detailed listening experience.
  • Noise Cancellation: Lacks active noise cancellation, which may affect sound clarity in noisy environments.
  • Warranty: Includes a one-year warranty covering defects in materials and workmanship.
  • Charging Case: The charging case supports multiple recharges for the earbuds, extending their use time.

FAQ

To set up these earbuds, simply remove them from the charging case and they will automatically enter pairing mode. Open the Bluetooth settings on your device and select 'Sony WF-C500' to connect. The earbuds should be ready to use after a successful connection.

The Sony WF-C500 offers up to 10 hours of battery life on a single charge, making them ideal for extended listening sessions. With the included charging case, you can recharge the earbuds multiple times for up to 20 hours of total playtime.

Yes, these wireless earbuds are designed to be sweatproof and water-resistant, making them suitable for workouts or outdoor activities. The secure fit and durability ensure they stay in place during physical activity.

Yes, the Sony WF-C500 earbuds support voice assistant control. You can easily activate Siri or Google Assistant with a simple touch, allowing for hands-free operation while on the go.

No, the Sony WF-C500 does not feature active noise cancellation. While they provide clear and balanced sound, they may not block out external noise as effectively as premium models with noise-canceling technology.

These earbuds utilize Bluetooth 5.0 for a stable connection, ensuring reliable performance even when you're moving around or further away from your device. This version also helps conserve battery life.

Yes, the Sony WF-C500 earbuds are compatible with both Android and iOS devices. You can easily pair them with any Bluetooth-enabled device for seamless listening.

It takes approximately 2.5 hours to fully charge the Sony WF-C500 earbuds. However, a quick 10-minute charge can provide up to 1 hour of additional playtime for when you're in a hurry.

Many users find these earbuds comfortable, thanks to their ergonomic design and hybrid silicone ear tips. However, comfort can vary depending on ear shape, and some people with smaller ears may find them less snug after long periods of use.

Yes, the Sony WF-C500 earbuds come with a standard one-year warranty, covering defects in materials and workmanship. Be sure to register your product for warranty details and claims.