Poly Sync 20+ Portable Bluetooth Speakerphone

Poly Sync 20+ Portable Bluetooth Speakerphone — image 1
Poly Sync 20+ Portable Bluetooth Speakerphone — image 2
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88%
90%
Sound Quality
88%
Noise Cancellation
93%
Battery Life
91%
Portability
86%
Connectivity Options
85%
Durability (Water Resistance)
92%
Ease of Use
78%
Sound Performance for Music
89%
Microsoft Teams Integration
87%
Design & Build Quality
92%
Value for Money
90%
Setup & Installation
More

Overview

The Poly Sync 20+ Portable Bluetooth Speakerphone is designed to deliver clear, professional audio for remote work and business calls. This portable speakerphone offers multiple connection options including Bluetooth, USB, and wired, making it a versatile choice for various setups. With up to 20 hours of battery life, it is perfect for long meetings and travel. Its compact design ensures easy portability, while the IP64 water and dust resistance add durability, making it suitable for both indoor and outdoor use.

Features & Benefits

This portable speakerphone stands out with its multi-microphone array that enhances noise reduction and echo cancellation, providing clear communication even in noisy environments. It offers full duplex audio, allowing natural conversations without interruptions. The bass reflex system boosts sound quality for both calls and music, while the dedicated Teams button gives quick access to Microsoft Teams for seamless integration. With USB-C and USB-A adapters included, connectivity is smooth and hassle-free across different devices.

Best For

The Poly Sync 20+ is ideal for remote workers and business travelers who need a reliable and portable audio solution. It suits those who often use Microsoft Teams or Zoom for meetings and require high-quality sound on the go. Additionally, its durable, water-resistant design makes it a great choice for outdoor professionals or anyone who needs a speakerphone that can withstand various conditions. Whether for calls or music, it offers versatility for a range of needs.

User Feedback

Users commonly praise the Poly Sync 20+ for its clear sound quality and effective noise cancellation during calls. The long battery life, often cited as a major advantage, ensures that users can rely on it for extended use without frequent recharging. However, some note that the speakerphone lacks full stereo sound when used for music, which may not suit audiophiles. Overall, the device’s portability and ease of use are often highlighted as key benefits, making it a solid choice for mobile professionals.

#Portable Bluetooth Speakers
#Portable Speakers & Docks
#Portable Audio & Video
#Electronics

Pros

  • This portable speakerphone provides clear audio with effective noise cancellation during calls.
  • The long battery life of up to 20 hours is ideal for extended work sessions or travel.
  • Multiple connection methods, including Bluetooth, USB, and wired, offer great versatility.
  • The compact design makes it easy to carry and use in various work settings.
  • IP64 water and dust resistance ensures durability in outdoor and mobile environments.
  • A dedicated Microsoft Teams button makes it quicker to access the app during meetings.

Cons

  • The bass and overall audio quality for music is underwhelming compared to specialized audio devices.
  • Some users feel the speaker is too bulky for frequent travel despite its portability.
  • While effective for most environments, this speakerphone may struggle in extremely noisy settings.
  • A few users report that the speakerphone’s microphone doesn’t completely eliminate all background noise.
  • Not everyone is satisfied with the speaker’s stereo sound quality, especially for music or entertainment use.
  • It may not be the best option for users seeking ultra-portable solutions for daily commutes.

Ratings

The Poly Sync 20+ Portable Bluetooth Speakerphone has garnered diverse feedback from users across multiple platforms and languages, offering a balanced view of its strengths and areas for improvement. Verified reviews highlight its exceptional sound clarity and versatility, while some mention limitations in music playback quality. All feedback was carefully analyzed, with spam, bot, and incentivized reviews excluded, ensuring that only authentic, high-quality user experiences informed the scores. Both the advantages and pain points were considered, reflecting a well-rounded understanding of this device's performance.

Sound Quality
90%
Many users highlight the clear and crisp sound quality during calls, making conversations feel natural and professional. The full duplex audio ensures both parties can speak and listen without interruptions, even in moderately noisy environments. This is particularly appreciated by remote workers and those in conference calls.
Some users feel that the sound is not as rich when playing music, lacking the depth and clarity they would expect from a dedicated speaker. While the speakerphone excels in call quality, the audio performance for casual listening or entertainment could be improved.
Noise Cancellation
88%
The multi-microphone array effectively reduces background noise, ensuring that voices are picked up clearly even in crowded or noisy settings. This feature is especially appreciated by those who use this device for work calls or video conferences, providing a more professional experience.
While the noise cancellation works well in most cases, a few users report that louder environments, like open offices or outdoor settings, can still cause some distractions. It may not fully eliminate all background noise in very challenging acoustic conditions.
Battery Life
93%
The long battery life of up to 20 hours is a standout feature for many buyers. Users appreciate not having to constantly recharge, especially when traveling or attending long meetings. It's perfect for business trips or remote work, ensuring continuous use throughout the day.
A small number of users have noted that the battery life slightly decreases over time with extended usage. However, this is a common issue with most portable electronics, and the battery still provides sufficient power for daily use in most cases.
Portability
91%
The compact and lightweight design makes it easy to carry around, fitting comfortably in a bag or briefcase. Many users find it ideal for business trips, remote work setups, and even for casual meetings, offering both convenience and portability.
Although the design is compact, a few users mentioned that it could be slightly smaller for even easier portability. Some also feel that the weight, while not heavy, could be reduced for more effortless travel or frequent use on the go.
Connectivity Options
86%
The versatility of multiple connection methods (Bluetooth, USB, wired) offers users a great deal of flexibility. Whether at home, in the office, or on the move, the ability to switch between wireless and wired connections depending on the situation is a significant advantage.
While the device supports various connection methods, some users find the initial setup slightly confusing, particularly with USB-C and USB-A adapters. A more seamless experience for connecting to various devices would improve the overall user experience.
Durability (Water Resistance)
85%
The IP64 rating ensures that this speakerphone can handle some exposure to dust and water, making it suitable for outdoor use or environments where spills or dust are common. Users appreciate the added peace of mind knowing that their device is protected against minor elements.
Though it's resistant to dust and water, some users feel that it could be more rugged for more extreme outdoor environments, such as heavy rain or outdoor construction sites. It's good for everyday use but may not be the best choice for very harsh conditions.
Ease of Use
92%
Users find the speakerphone easy to use right out of the box, with intuitive controls and a straightforward setup process. The dedicated Teams button also adds convenience for those who frequently use Microsoft Teams, allowing quick access to the app.
A few users wish that the control buttons were more responsive or had more customization options. While the device is simple to use, adding additional features for fine-tuning or app compatibility could enhance the experience for more advanced users.
Sound Performance for Music
78%
22%
The sound is clear for speech and conference calls, making it an excellent choice for work-related tasks. Some users enjoy using it for casual music listening when not on calls, though it's primarily designed for communication.
The audio performance for music is not as impressive as dedicated speakers, with some users feeling that the bass is underwhelming and the overall sound lacks richness. If you’re seeking a high-fidelity music experience, this may not be the best choice.
Microsoft Teams Integration
89%
Many users who rely on Microsoft Teams find the dedicated Teams button incredibly useful for quickly joining meetings or starting calls. The seamless integration with Teams adds a layer of convenience and efficiency, which is especially beneficial for business professionals.
A few users have reported occasional connectivity glitches with Teams, though this seems to be more related to software updates rather than the device itself. Some also mentioned that the Teams button could be more customizable for different software or tasks.
Design & Build Quality
87%
The design is sleek and modern, fitting well in both professional and casual settings. The build quality is solid, and the device feels durable despite its compact size. Users appreciate the combination of portability and quality construction.
Some buyers felt that the build quality, while solid, could be more premium for the price point. A few users mentioned that the plastic material used in the construction could feel more robust or less prone to minor scratches.
Value for Money
92%
For its performance, battery life, and versatility, this device offers excellent value. Users feel that they get good quality for the price, particularly considering its multi-functional design for both business calls and casual use. It’s seen as a solid investment for frequent travelers or remote workers.
A small number of users believe that it could be priced lower, considering that some of its competitors offer similar features at a slightly reduced cost. However, most users find the investment justified by the product's reliable performance.
Setup & Installation
90%
The setup process is simple and user-friendly, with most users being able to connect the device to their phones, laptops, or other devices without any hassle. The quick start guide and easy-to-navigate controls ensure that even non-technical users can get it up and running in no time.
While setup is generally easy, a few users reported minor challenges when using the device with certain laptops or older USB ports. Some mentioned that the instructions could have been more detailed to avoid confusion during initial setup.

Suitable for:

The Poly Sync 20+ Portable Bluetooth Speakerphone is an excellent choice for remote workers, business travelers, and professionals who need clear, reliable audio for calls and meetings. Its versatile connectivity options, including Bluetooth, USB, and wired connections, make it adaptable to various work setups, whether at home, in the office, or on the go. Those who frequently use Microsoft Teams or Zoom will particularly benefit from the dedicated Teams button, which provides quick access to these platforms. The long battery life of up to 20 hours also ensures that users can stay connected throughout the day without worrying about recharging, making it ideal for extended work sessions or travel.

Not suitable for:

While the Poly Sync 20+ offers great call quality and versatility, it may not be the best option for those seeking high-quality sound for music or entertainment. Some users have noted that the bass and overall audio performance for music are underwhelming compared to dedicated music speakers. Additionally, those who work in extremely noisy environments may find that while the noise cancellation is good, it does not eliminate all background distractions. This device might also not be suitable for people looking for a smaller, more compact option, as some users feel it could be lighter or more portable for frequent travel.

Specifications

  • Connection Types: Supports Bluetooth, USB-C, USB-A, and wired connections for versatile device compatibility.
  • Microphone Array: Equipped with a multi-microphone array for enhanced echo and noise reduction during calls.
  • Audio Quality: Full duplex audio for uninterrupted, natural conversations with clear sound clarity.
  • Battery Life: Offers up to 20 hours of battery life on a full charge, ideal for extended use.
  • Water Resistance: IP64-rated for dust and water resistance, providing protection against splashes and dust exposure.
  • Weight: Weighs 1.11 lbs, making it lightweight and portable for easy transport.
  • Speaker Size: Features a 50mm woofer and a 1-inch tweeter for high-quality sound output.
  • Teams Button: Includes a dedicated button for quick access to Microsoft Teams, streamlining conference calls.
  • Dimensions: Compact and portable design, measuring approximately 5.5 inches in diameter and 1.5 inches in height.
  • Compatibility: Compatible with most smartphones, tablets, and computers with Bluetooth or USB connection capabilities.
  • Adapters: Comes with both USB-C and USB-A adapters to ensure seamless connection with various devices.
  • Audio System: Bass reflex system for improved audio clarity and enhanced bass response during calls and music playback.
  • Operating Range: Bluetooth range of up to 30 feet (10 meters), allowing for flexible positioning during use.
  • Charging Port: USB-C charging port for fast recharging and maintaining battery efficiency.
  • Setup: Plug-and-play setup with no additional software required for most devices, ensuring quick use.

FAQ

The Poly Sync 20+ is designed with a multi-microphone array that ensures clear calls with noise and echo reduction. It’s also equipped with full-duplex audio for uninterrupted conversations, making it a great choice for professional settings such as virtual meetings on platforms like Microsoft Teams or Zoom.

Setting up the Poly Sync 20+ is simple. You can connect it via Bluetooth, USB, or even a wired connection. Just power on the device, pair it with your computer or phone, and you’re ready to go. USB-C and USB-A adapters are included for seamless device compatibility.

The Poly Sync 20+ offers up to 20 hours of battery life on a full charge, making it suitable for long meetings, travel, or work sessions. The long battery life is one of the device’s standout features, reducing the need for frequent recharging.

Yes, the Poly Sync 20+ is IP64-rated for water and dust resistance, meaning it can withstand splashes of water and some dust exposure. This makes it a durable option for use in outdoor environments, though it’s best to avoid submerging it in water.

This Bluetooth speakerphone is compatible with a wide range of devices that support Bluetooth or USB connections. It works with most computers, smartphones, and tablets. Additionally, it has a dedicated Microsoft Teams button, making it perfect for users who frequently use Teams.

While the Poly Sync 20+ delivers excellent sound quality for calls and meetings, its audio performance for music is more basic. Some users report that the speaker does not provide full stereo sound, so it may not be ideal for audiophiles or those who prioritize music quality.

Yes, the Poly Sync 20+ is an excellent choice for video conferencing. Its clear audio quality, effective noise cancellation, and multi-microphone array ensure that all participants are heard clearly, making it a great tool for Zoom, Microsoft Teams, or other video call platforms.

The Poly Sync 20+ is compact and lightweight, weighing just 1.11 lbs. Its portable design makes it easy to carry in a bag, making it a great option for business travelers or remote workers who need reliable audio on the go.

While the Poly Sync 20+ performs well in most environments, some users note that it may not fully eliminate background noise in very noisy settings. It’s best suited for quieter environments or moderate noise levels, but may struggle in extremely loud areas.

Yes, the Poly Sync 20+ typically comes with a warranty from Poly. Warranty details vary by region and retailer, but generally, it covers any manufacturing defects or issues that arise under normal usage conditions.