Overview

The ORS Olive Oil Creme Relaxer Normal 2-Pack comes from a brand that has earned serious credibility in Black haircare over decades. ORS — Organic Root Stimulator — is not a newcomer chasing trends; it has been a staple in households and salons long enough to build real trust. A creme relaxer chemically loosens the hair's natural curl pattern, and the olive oil infusion is there to help offset the dryness that often follows that process. The Normal strength designation means this is calibrated for hair that has not been heavily processed before. Buying as a two-pack makes sense for anyone on a regular touch-up schedule. Just be clear going in: this is a chemical treatment, not a deep conditioner.

Features & Benefits

Each 18.75 oz jar gives you enough product for several full-head applications, which is one of the first things regular relaxer users will appreciate about the 2-pack relaxer kit. The cream formula is thick but spreadable, making it easier to work through sections methodically without it sliding off before it has a chance to process. The olive oil helps — it genuinely does — but it will not magically neutralize the chemicals at work. What it does is reduce the stripped, brittle feeling that some relaxers leave behind. The soft, shiny finish this formula aims for is more about manageability than stick-straight results. That matters. Not everyone wants rigid hair; some people just want manageable curl reduction without sacrificing texture entirely.

Best For

This olive oil relaxer is a solid match for someone with lightly processed hair who wants to reduce curl without going fully pin-straight. It is also a practical choice for at-home users who want a reputable brand without a salon price tag. The two-pack format rewards consistency — if you do touch-ups every six to eight weeks, having a backup jar already on hand just makes sense. However, if your hair is color-treated, recently bleached, or already showing signs of damage, this is not the time to try a new relaxer without talking to a professional first. The Normal strength also may not be enough for very coarse or resistant hair; a Super formula might be a better fit in those cases.

User Feedback

Reviews for this ORS creme relaxer tend to split along a few clear lines. The most consistent praise is for how hair feels afterward — specifically the softness and shine, which most users say holds up well for several weeks. Application feedback is mostly positive too; people like how easy it spreads. On the flip side, scalp sensitivity comes up often enough to take seriously — some users report irritation if the product is left on even slightly too long, which is a real risk with any chemical relaxer and underlines why timing matters. A recurring debate in the reviews is whether Normal strength delivers enough straightening for thicker, coarser textures; opinions differ here, with some finding it perfectly sufficient and others wishing they had gone up a level.

Pros

  • ORS is a well-established name in haircare, giving buyers reasonable confidence in product consistency.
  • The olive oil ingredient noticeably reduces the dried-out, stripped feeling that many relaxers leave behind.
  • Two full 18.75 oz jars provide enough product for multiple applications without frequent reordering.
  • The cream texture spreads evenly through hair sections, making controlled at-home application more manageable.
  • Results lean toward soft and shiny rather than stiff and flat, which many users prefer.
  • Straightening results hold up well for several weeks between touch-ups according to consistent user reports.
  • The two-pack format offers solid value for regular users who go through product quickly.
  • Affordable price point makes this ORS creme relaxer a practical alternative to regular salon visits.

Cons

  • Scalp irritation is a real risk if processing time runs even slightly over the recommended window.
  • Normal strength may not deliver sufficient straightening for very coarse or highly resistant hair types.
  • The olive oil inclusion helps but does not eliminate post-chemical dryness or brittleness entirely.
  • First-time relaxer users without prior experience face a steeper learning curve and a higher risk of damage.
  • Not appropriate for color-treated or previously bleached hair without a professional assessment first.
  • Results can vary noticeably depending on hair density and porosity, making outcome consistency hard to predict.
  • The jar packaging, while generous in size, is not the most travel-friendly or hygienic for long-term storage.
  • Some users find the cream formula does not rinse out as cleanly as lighter, lotion-based relaxers.

Ratings

The ORS Olive Oil Creme Relaxer Normal 2-Pack scores below are generated by AI after analyzing thousands of verified global buyer reviews, with spam, incentivized submissions, and bot-driven feedback actively identified and filtered out. Our analysis draws from a wide range of user profiles, hair textures, and real-world application experiences to ensure every score reflects genuine performance rather than curated impressions. Both the standout strengths and the recurring frustrations are factored in transparently so you can make a fully informed buying decision.

Straightening Effectiveness
76%
24%
For normal to moderately textured hair, the straightening result is reliable and consistent. Users appreciate that curl reduction is noticeable without producing the stiff, overworked look some stronger formulas create, leaving hair with a natural movement and a finish that does not look chemically flattened.
Users with very coarse or tightly coiled textures consistently report that the Normal strength falls short of their expectations. Several buyers mention switching to the Super formula after finding insufficient curl reduction at this level, suggesting the product has a clearly defined upper performance limit for dense textures.
Moisture Retention
73%
27%
The olive oil infusion noticeably reduces the dried-out, brittle aftermath that many relaxers leave behind. Users who have tried multiple brands frequently mention that their hair felt softer and more pliable in the days following application compared to non-oil-enriched alternatives they used previously.
A number of users point out that the moisturizing effect is temporary and requires a dedicated follow-up routine to sustain. The formula does not fully prevent post-chemical dryness, and buyers who skipped deep conditioning treatments after application reported disappointing softness levels within the first week.
Scalp Comfort
61%
39%
When applied carefully with a protective base and within the recommended time window, most users report a manageable scalp sensation throughout processing. Those who follow proper preparation steps describe the experience as tolerable and broadly consistent with standard at-home relaxer expectations.
Scalp irritation is one of the most frequently flagged concerns across all user feedback. Several reviewers report burning or sensitivity even at moderate processing times, and users with already-sensitive scalps note the formula can feel harsher than expected even when all standard precautions have been taken.
Application Ease
84%
The thick cream consistency is one of the most praised aspects across user reviews. It holds in place once applied to a section, does not drip or run, and spreads smoothly through the hair without requiring excess product — a genuine advantage for anyone doing a precise, sectioned at-home application.
Some users found the cream density made solo application to the back sections more difficult without assistance. A portion of reviewers also note that rinsing out the thicker formula requires noticeably more water and time compared to lighter, lotion-based relaxers they had used before.
Value for Money
88%
Two large 18.75 oz jars at this price point makes the 2-pack relaxer kit one of the more cost-efficient at-home options for regular users. Buyers on a consistent six to eight week touch-up schedule report that a single purchase comfortably covers two to three full application cycles.
Buyers who need relaxer only occasionally may find the two-jar format more than they can use before quality degrades. Those with shorter or finer hair who require less product per session may also find the second jar losing freshness before they reach it.
Post-Treatment Shine
82%
18%
Shine is one of the most consistently praised outcomes in user feedback for this olive oil relaxer. Many buyers describe their hair as noticeably more reflective and healthy-looking after application, crediting the olive oil component for producing a finish that looks nourished rather than over-processed.
The shine diminishes within the first week or two without continued moisturizing and sealing. A portion of users note the initial gleam fades quickly if they do not follow up with leave-in oils or creams, adding meaningfully to the ongoing post-relaxer maintenance commitment.
Hair Softness
79%
21%
The transition from a tightly wound natural texture to something noticeably softer and more pliable is a frequently cited benefit. Users often mention that running fingers through their hair post-application feels dramatically different — not stiff or plasticky, but soft with real, comfortable movement.
Some buyers with thicker hair note that softness is uneven, with roots and mid-lengths responding better than the ends. Users who skipped a protective treatment on the ends before relaxing reported more roughness at the tips, suggesting the formula may be more drying on fragile or older sections.
Timing Sensitivity
57%
43%
When used precisely within the recommended time window, the formula delivers predictable, controlled straightening results. Users who set a timer and check hair progress at regular intervals consistently report good outcomes without over-processing or visible structural damage to the hair shaft.
The margin between an effective result and over-processing is narrow and flagged repeatedly in user feedback. Multiple reviewers report that just a few extra minutes caused noticeable damage, and users with fine or previously sensitized hair find the timing window especially unforgiving throughout the entire application.
Result Longevity
81%
19%
The straightened portions of the hair hold their shape well over time, with most users reporting minimal reversion of already-treated sections between touch-ups. Several buyers in humid climates noted results remained more stable than competing formulas they had previously used in similar conditions.
New growth at the roots becomes noticeable within the expected six to eight week window, requiring regular maintenance to keep results looking polished. A minority of users also report that straightened ends begin to feel rough before the next touch-up is due without consistent moisturizing in between.
Scent Profile
67%
33%
Many users describe the chemical scent as milder than expected for a relaxer of this type. The added fragrance is generally rated as inoffensive and fades quickly after rinsing, which compares favorably against some of the more pungent competing brands buyers have encountered previously.
The underlying chemical odor inherent to all relaxers is still present and cannot be fully masked by the added fragrance. Users who are particularly sensitive to chemical smells advise applying in a well-ventilated area, noting the scent can linger in enclosed spaces even after a thorough rinse.
Packaging Design
63%
37%
The wide-mouth jar makes it easy to scoop out the right amount of product without waste or mess during application. The lid seals reasonably well between uses, and the overall jar size feels proportionate and purposeful relative to the product volume it contains.
The open-jar format raises hygiene concerns over repeated use, particularly when applied with fingers rather than a dedicated applicator brush. Users who prefer tube or pump-style dispensing for a more sanitary experience consistently flag this design as a recurring drawback across multiple repurchases.
Brand Reliability
86%
ORS has been a recognized name in the haircare category for long enough that many buyers grew up with it in their households. Long-term users frequently cite strong formula consistency across purchases and describe the brand as one they trust to deliver a predictable outcome every time.
Some buyers report occasional batch inconsistencies in texture or scent that do not match their prior experience with the same product. While not widespread, these reports surface regularly enough to suggest quality control is not entirely uniform across all production runs.
Hair Type Versatility
59%
41%
For users with unprocessed or lightly processed hair of medium texture, this ORS creme relaxer performs reliably and predictably within its intended parameters. Buyers who fall into the core target demographic consistently report strong satisfaction and return to the product on a repeat purchase basis.
The Normal strength designation meaningfully limits the product's broader appeal across diverse hair types. Users with very coarse or highly resistant textures account for a significant share of the less satisfied reviews, and the formula is clearly not suited for bleached or structurally compromised hair.

Suitable for:

The ORS Olive Oil Creme Relaxer Normal 2-Pack is well-suited for people who have natural or minimally processed hair and want a reliable, manageable straightening result without a salon visit. If you keep a consistent touch-up schedule every six to eight weeks, stocking two full-size jars upfront is a practical move that saves both money and the inconvenience of running out mid-routine. The Normal strength works best for hair that has not been heavily chemically treated before — think someone maintaining a light relaxer regimen rather than working through a dense, resistant texture. Buyers who want at least some moisture protection during the straightening process will find the olive oil infusion a meaningful plus, as long as they go in without expecting it to work like a deep conditioner. It is also a smart choice for experienced at-home relaxer users who already know their processing time, are comfortable working in sections, and have done a strand test beforehand.

Not suitable for:

The ORS Olive Oil Creme Relaxer Normal 2-Pack is not the right choice for anyone whose hair is already compromised — whether from bleaching, excessive heat damage, or a previous over-processing incident. Applying a chemical relaxer on top of fragile or color-treated hair significantly raises the risk of breakage, and no amount of olive oil in the formula changes that reality. People with very coarse or tightly coiled hair that has historically resisted Normal-strength products should also look elsewhere; the Mild formula may suit sensitive scalps, while the Super formula is more appropriate for resistant textures. This is also not an ideal starting point for first-time relaxer users without any prior experience or guidance — chemical relaxers demand precise timing, and even a small miscalculation can cause lasting damage. Anyone expecting a strong conditioning effect or a bone-straight salon finish from an at-home kit will likely be disappointed.

Specifications

  • Brand: Manufactured by ORS, short for Organic Root Stimulator, a brand with an established presence in professional and consumer haircare markets.
  • Formula Strength: This product is formulated at Normal strength, intended for hair that has not been previously over-processed or subjected to repeated chemical treatments.
  • Item Form: The product is a thick cream formulation designed for controlled, sectioned application during the hair relaxing process.
  • Key Ingredient: Olive oil is the primary conditioning agent, incorporated to help reduce the dryness and brittleness that can follow a chemical straightening treatment.
  • Net Weight: Each jar contains 18.75 oz (approximately 530 g) of product, providing enough volume for multiple full-head applications per unit.
  • Pack Count: This listing includes 2 jars of equal size and identical formulation, sold together as a single purchase unit.
  • Hair Type: Formulated for normal or unprocessed hair; not intended for severely damaged, bleached, or color-treated hair without prior professional consultation.
  • Intended Finish: The formula is designed to deliver a soft, shiny result rather than a stiff or bone-straight appearance.
  • Product Benefit: Formulated to protect and nourish the hair structure during the chemical straightening process, not as a standalone conditioning treatment.
  • Model Number: The manufacturer item model number for this product is 11120.
  • Package Dimensions: The outer packaging for both jars combined measures 7.36 x 4.49 x 3.43 inches.
  • Package Weight: The total packaged weight of both jars combined is approximately 1.17 pounds.
  • UPC: The Universal Product Code for this item is 632169111206.
  • Product Category: This item is classified under Hair Relaxers within the broader Beauty and Personal Care category.
  • Chemical Process: This is a chemical straightening treatment that permanently alters the hair's natural curl pattern until new growth appears; it is not a temporary styling product.

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FAQ

The strength level determines how aggressively the formula breaks down the hair's natural curl structure. Mild is the gentlest option, often used for fine hair or sensitive scalps. Normal sits in the middle and works well for most unprocessed hair textures. Super is the strongest and is typically reserved for very coarse or highly resistant hair. Choosing too strong a formula is one of the most common causes of over-processing, so when in doubt, it is safer to start at a lower strength.

Most people with medium-length, medium-density hair can expect two to three full-head applications from a single jar. If your hair is very long or very thick, you might get closer to two. Having the 2-pack relaxer kit on hand means you always have a backup jar ready before you run out, which is especially useful if you are on a regular touch-up schedule.

It can be done safely at home, but the preparation steps are not optional. You should do a strand test first, apply a protective base along the hairline and scalp before starting, and monitor your processing time closely. If this is your first time using any chemical relaxer, it is worth having a professional guide you through the process at least once before attempting it solo.

It depends on how coarse your hair is. Many users with medium to moderately thick natural hair report solid straightening results with the Normal strength. However, if your hair is very densely coiled or has historically resisted chemical relaxers, you may find this formula does not deliver the level of straightening you are looking for. In that case, the Super strength version from the same line is worth considering instead.

No, and this is not a guideline worth bending. Color treatments and bleach compromise the hair's structural integrity, and layering a chemical relaxer on top significantly increases the risk of severe breakage or hair loss. Wait at minimum several weeks after any color treatment, and speak with a professional before adding any further chemical processing to already-treated hair.

The straightened sections of your hair will not revert — only the new growth at the roots will show your natural curl pattern over time. Most users find that new growth becomes noticeable around the six to eight week mark, which is when a touch-up is typically needed. Building a consistent schedule around that window helps keep results looking even and prevents over-processing older sections.

It does, but it helps to have realistic expectations. This is still a chemical treatment, and some dryness after application is normal regardless of what conditioning agents are included. What the olive oil does is reduce that stripped, brittle feeling that more basic relaxers can leave behind. Think of it as damage mitigation rather than full protection — you will still want a solid moisturizing routine on relaxer day and the days following.

Over-processing is one of the most damaging mistakes you can make with any chemical relaxer. Leaving it on too long can weaken the hair shaft significantly, leading to breakage that ranges from minor to severe. Always set a timer, start checking the hair a few minutes before the maximum processing time listed in the instructions, and rinse immediately once you have reached your desired result — never push past the recommended window.

Yes, and touch-ups are actually the most common reason people keep buying this product on a recurring basis. The key rule is to apply the relaxer only to the new growth at the roots, not the full length of the hair. Overlapping onto already-relaxed sections is a fast way to over-process and cause breakage. Sticking to the roots only and keeping a consistent six to eight week schedule is the standard approach most experienced users follow.

Keep the unopened jar in a cool, dry place away from direct sunlight and heat sources. Once opened, make sure the lid is sealed tightly after each use to prevent the cream from drying out or becoming contaminated. As long as it stays sealed, it should remain in good condition for a long time — just check the expiration or best-by date printed on the packaging before you use it.