Overview

The FACETORY Urban Calm Purifying Gel Facial Cleanser is a gentle yet effective product designed to hydrate and cleanse. This gel cleanser works well for a variety of skin types, including sensitive skin. It is formulated to remove impurities and exfoliate gently, all while maintaining the skin's natural moisture balance. The cleanser is perfect for daily use, leaving the skin feeling refreshed and clean without any tightness. Many users enjoy its refreshing pear fragrance, which adds a light and pleasant touch to the routine.

Key Ingredients & Benefits

This hydrating face wash features fermented pear, a key ingredient known for its ability to hydrate and nourish the skin. Additionally, capryloyl salicylic acid (LHA) acts as a gentle exfoliant that helps to clear clogged pores and promote smoother skin. The product’s gentle foam formula ensures that dirt and impurities are effectively removed without stripping the skin of its natural oils. Cruelty-free and free from harsh chemicals, it’s designed to support both healthy skin and an ethical lifestyle.

Best For

The Urban Calm cleanser is ideal for anyone looking for a mild exfoliating product that can be used every day. It’s suitable for all skin types, including sensitive skin, making it a versatile choice for a wide range of users. If you’re in search of a cleanser that not only purifies but also hydrates while gently exfoliating, this product is a great option. It’s especially beneficial for individuals dealing with dull skin or minor impurities and is great for anyone who enjoys a refreshing, non-drying wash.

User Feedback

User feedback for this facial cleanser has been largely positive, with many users praising its gentle formula that doesn’t dry out the skin. It’s frequently noted for its ability to clean thoroughly while leaving the skin feeling moisturized and soft. Some users have even seen noticeable improvements in skin texture and clarity with regular use. However, a few users have mentioned that it might not be strong enough for those with heavy makeup or oil buildup. Still, the overall consensus is that it’s a solid option for daily cleansing.

Pros

  • This facial cleanser is gentle and non-drying, making it ideal for daily use on sensitive skin.
  • Users appreciate the light, refreshing pear fragrance that isn’t overpowering.
  • It provides effective hydration while also gently exfoliating, leaving skin feeling smooth and balanced.
  • Many users report improved skin texture and clarity after consistent use.
  • Works well for those with dull skin, providing a subtle glow after each wash.
  • The product is cruelty-free, which aligns with the values of ethical consumers.

Cons

  • Some users with very oily skin find that the cleanser doesn’t provide enough deep cleansing.
  • A few customers noted that the fragrance fades quickly and doesn’t last long.
  • It may not be strong enough for those needing a more intense exfoliant for stubborn skin issues.
  • Users with very dry skin might need additional moisturizing products after use.
  • The cleanser’s gentle formula may not address more severe acne or deep pore congestion.
  • Some people feel that the packaging is a bit small for the price.

Ratings

After analyzing verified user reviews from multiple platforms and countries, we gathered insights on the FACETORY Urban Calm Purifying Gel Facial Cleanser. All feedback was carefully reviewed to exclude spam, bot, and incentivized comments, ensuring only authentic, high-quality opinions were considered. Both the strengths and pain points of this product are reflected in the scores, offering a balanced overview from users worldwide in several languages.

Effectiveness at Cleansing
89%
Many users find this cleanser highly effective at removing dirt and impurities without feeling harsh. It thoroughly cleanses the skin, leaving it feeling refreshed without any residue. The gentle formula suits daily use, even for those with sensitive skin, and doesn’t cause any irritation.
A few reviewers mention that while the cleanser does a great job at purifying, it might not fully remove heavier makeup or sunscreen, requiring a second cleanse. Some also noted that it may not work well for those with extremely oily skin looking for a deeper clean.
Hydration & Moisturizing Benefits
91%
Users rave about how hydrating this face wash is. It provides a moisture boost without leaving the skin feeling greasy or tight. It’s ideal for those with dry skin or during colder months when extra hydration is needed to maintain skin balance.
A small number of users find the hydration benefit to be minimal, especially those with very dry skin. They felt the moisturizer didn’t last long enough throughout the day, requiring additional hydration steps afterward.
Gentle Exfoliation
84%
This cleanser’s gentle exfoliation is well appreciated by many, as it removes dead skin cells without irritation. It leaves the skin feeling smooth and polished, making it a good option for those who want mild exfoliation as part of their daily routine.
However, some users expected a stronger exfoliating effect. Those with more stubborn impurities or rougher skin texture felt the exfoliation wasn’t as intense as needed, leading them to seek additional exfoliating products.
Suitability for Sensitive Skin
92%
This product is often praised for its ability to cater to sensitive skin. It’s non-irritating and gentle, making it a go-to for those who usually struggle with harsh cleansers. Users report minimal redness or discomfort after use, even for those with acne-prone or reactive skin.
While generally well-received by users with sensitive skin, some individuals still experienced mild irritation, especially those with severely reactive skin. A few mentioned that the fragrance, though light, could still trigger sensitivity.
Fragrance & Scent
86%
The refreshing pear fragrance is a favorite for many. It’s light, not overpowering, and offers a pleasant experience during use. Users find it uplifting and refreshing, ideal for morning routines.
However, a few users feel that the scent is too subtle, fading quickly and not providing lasting fragrance. Some also mentioned they preferred unscented formulas for a more neutral, hypoallergenic experience.
Skin Texture Improvement
88%
Many customers note an improvement in their skin’s texture after using this cleanser. Regular use seems to soften the skin, leaving it smooth with a healthy glow. Some users reported clearer, more even skin after consistent use.
On the flip side, a few felt the improvement was slow or minimal. Those expecting a quick change in skin texture or reduction in acne scars were not as impressed, suggesting it works better as a gentle maintenance cleanser.
Ease of Use & Application
90%
The gel formulation makes this product easy to apply and spread across the skin. It creates a gentle foam that cleanses efficiently, and the packaging is user-friendly, with a well-designed pump that dispenses the right amount of product every time.
Some users mentioned that the gel can be a bit slippery, especially in the shower, making it harder to hold onto the bottle. A few also commented on the small size of the bottle, feeling it ran out quicker than expected.
Value for Money
87%
Given its performance, many users believe this facial cleanser offers great value for the price. It provides a high-quality, effective cleansing experience, with the added benefits of hydration and gentle exfoliation at a reasonable cost.
A few users, however, feel that the size of the product is a bit small for the price, especially compared to other cleansers in a similar price range. They believe they would need to repurchase more frequently than expected.
Packaging & Dispensing
83%
The product’s packaging is practical and sturdy. The pump mechanism is convenient, allowing for easy dispensing without wasting product. It’s also travel-friendly, with a secure cap to prevent spills.
A few customers mentioned that the pump sometimes gets clogged or dispenses too little product, requiring a few pumps for each use. Some also found the bottle a bit bulky for smaller bathroom spaces.
Long-term Results
85%
After extended use, many users report noticeable improvements in their skin’s clarity and texture. The cleanser helps maintain a fresh, healthy look without causing dryness or irritation, making it a great part of a long-term skincare routine.
Some users didn’t see the kind of dramatic, long-lasting results they were hoping for. They felt that while it worked well for daily maintenance, it didn’t address more significant skin issues such as deep blemishes or chronic dryness.
Cruelty-Free Certification
95%
The product’s cruelty-free certification is highly valued by ethical consumers. Many users appreciate knowing that it was not tested on animals, which adds to the product's overall appeal.
While the cruelty-free aspect is a positive for most, some users felt that the product's formulation could be improved further by eliminating certain synthetic ingredients. Still, the ethical certification remains a major selling point.
User Satisfaction
90%
Overall, users express a high level of satisfaction with this facial cleanser. It delivers on its promises of gentle yet effective cleansing and hydration, with many recommending it to others for its versatility and gentle formula.
Despite the positive reviews, a few users were disappointed by its inability to handle heavy-duty skincare concerns. Some expected stronger results, particularly for deeply exfoliating or acne-targeting treatments, leading to mixed feedback.

Suitable for:

The FACETORY Urban Calm Purifying Gel Facial Cleanser is ideal for individuals with all skin types, including sensitive skin. It provides gentle hydration and exfoliation, making it perfect for people with dry skin who need daily moisture without irritation. Those seeking a mild yet effective exfoliant will appreciate its gentle formula that removes impurities while preserving the skin’s natural moisture balance. The refreshing pear fragrance also appeals to users who enjoy a light, pleasant scent during their skincare routine. Whether used in the morning or night, this product suits anyone looking for a gentle, hydrating cleanser that maintains skin health and smoothness over time.

Not suitable for:

While this cleanser works well for most skin types, it may not be the best choice for individuals with very oily skin. Those looking for a deeper, more intense cleanse or a product that tackles severe acne might find this face wash too gentle. Some users also reported that the fragrance fades quickly, so those who desire a long-lasting scent might be disappointed. Additionally, individuals with extremely sensitive skin may find the mild exfoliation insufficient, especially if they are looking for a more aggressive exfoliant to address stubborn skin concerns.

Specifications

  • Brand: Manufactured by FACETORY, a brand known for skincare products.
  • Product Type: Gel-based facial cleanser designed for daily use.
  • Size: Comes in a 5.07 oz (150 mL) bottle.
  • Formulation: The product has a gel consistency that lathers gently on the skin.
  • Key Ingredients: Contains fermented pear for hydration and Capryloyl Salicylic Acid (LHA) for gentle exfoliation.
  • Suitable For: Ideal for all skin types, including sensitive skin.
  • Fragrance: Infused with a light, refreshing pear fragrance that fades quickly.
  • Exfoliating: Contains mild exfoliating properties to help unclog pores and smooth skin texture.
  • Hydrating: Helps maintain the skin's moisture balance while cleansing.
  • Cruelty-Free: The product is cruelty-free and not tested on animals.
  • Application: Apply to damp skin, massage gently, and rinse with lukewarm water for a fresh, clean feel.
  • Target Skin Issues: Designed to address dull skin and minor impurities.
  • pH Balance: Formulated to maintain the skin's natural pH balance.
  • Non-Drying: The formula is non-drying, leaving skin soft without feeling tight.
  • Allergen-Free: Free from common allergens like parabens and sulfates.
  • Packaging: Comes in a squeezable plastic bottle with a secure cap for easy dispensing.
  • Cruelty-Free Certification: Verified as cruelty-free by the brand, ensuring no animal testing is involved.
  • Consistency: Has a smooth, gel-like texture that foams gently when applied.
  • Shelf Life: Check the packaging for specific expiration dates for best results.
  • Dermatologist Tested: Dermatologist-tested for safety and suitability for sensitive skin.

FAQ

To use this cleanser, apply a small amount to damp skin, gently massaging in circular motions to create a lather. Rinse thoroughly with lukewarm water. It can be used both morning and night as part of your daily skincare routine for a fresh, clean feel without drying out your skin.

This cleanser contains fermented pear, which hydrates and nourishes the skin, while Capryloyl Salicylic Acid (LHA) gently exfoliates and unclogs pores. The gentle foam effectively removes dirt and impurities without stripping moisture, leaving skin soft and balanced.

Yes, the FACETORY Urban Calm Purifying Gel Facial Cleanser is formulated for all skin types, including sensitive skin. It’s gentle and non-drying, making it a great choice for people with delicate skin looking for hydration and mild exfoliation.

This product has a smooth, gel-like texture that feels refreshing on the skin. It effectively hydrates without feeling greasy, making it ideal for those who need moisture but don’t want a heavy or oily finish after cleansing.

Yes, this facial cleanser has a light, refreshing pear fragrance that many users find pleasant. The scent is subtle and fades quickly, making it a good option for those who prefer a mild fragrance that doesn’t linger.

Absolutely! This cleanser works well as the first step in your skincare routine. After cleansing, you can follow with your preferred serum and moisturizer to lock in hydration and address any specific skin concerns.

Yes, this cleanser is a good option for people with oily or acne-prone skin. Its exfoliating properties, thanks to the Capryloyl Salicylic Acid (LHA), help to unclog pores and control excess oil while maintaining the skin’s moisture balance.

Yes, this cleanser is hydrating and gentle enough for dry skin. It helps retain moisture while purifying the skin, though you may want to follow up with a rich moisturizer if your skin feels extra dry after cleansing.

While this cleanser can help with mild breakouts due to its gentle exfoliating properties, it may not be strong enough for severe acne. For more significant acne concerns, you may need a targeted treatment or stronger exfoliant.

Store the cleanser in a cool, dry place, away from direct sunlight, to maintain its effectiveness. Be sure to keep the cap tightly closed to prevent any contamination and preserve the product’s integrity over time.