eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage

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eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage — image 3
eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage — image 4
eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage — image 5
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87%
94%
AI Features and Accuracy
91%
Storage Flexibility and Scalability
88%
App Integration and Usability
96%
Privacy and Security
89%
Reliability and Performance
93%
Facial Recognition Speed and Accuracy
72%
Mounting and Installation
85%
Build Quality and Durability
95%
No Monthly Fees for Storage
92%
Value for Money
70%
Size and Fit for Large Homes
80%
Customer Support and Warranty
More

Overview

The eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage serves as a powerful hub for your home security devices. This centralized system supports up to 16TB of local storage, ensuring you can store vast amounts of footage without worrying about cloud fees. It integrates with various eufy devices, offering seamless app control and enhanced security features like AI-driven facial recognition. With advanced encryption and a focus on privacy, it guarantees that your data remains protected at all times.

Features & Benefits

The eufy Security HomeBase S380 stands out with its impressive 99.9% accuracy in facial recognition, allowing it to identify known faces with remarkable precision. Additionally, the system provides expandable storage, so you can keep security footage for as long as needed without incurring ongoing costs. It also includes AI motion tracking, which enables the system to automatically activate a 100dB alarm if intruders are detected, further enhancing home security. Overall, this home security system offers long-term footage storage and comprehensive protection without the need for a monthly fee.

Best For

This security hub is ideal for homeowners looking for a reliable and integrated security solution. It's perfect for those who want to avoid recurring cloud storage fees while still maintaining a scalable storage option for their security footage. People who prioritize privacy will appreciate its robust encryption and local data storage features. Whether you're seeking a system for small apartments or large homes, this device offers the flexibility to meet different needs, ensuring you can monitor every corner of your property effectively.

User Feedback

Users have praised the eufy HomeBase 3 for its intuitive app integration, which makes setup and ongoing management incredibly simple. The facial recognition system has received positive reviews for its reliability and range, offering quick and accurate recognition even from a distance. Many users also appreciate the expandable storage option, which lets them customize their system according to their needs. However, some have expressed concerns about the size of the device and its mounting options, especially for those with larger homes or more complex setups.

#Home Security Systems
#Security & Surveillance
#Electronics

Pros

  • The expandable storage option allows for up to 16TB, making it ideal for long-term footage storage without recurring costs.
  • AI-driven features like facial recognition offer 99.9% accuracy, significantly enhancing security.
  • Users appreciate the seamless integration with other eufy Security devices via the app, making it easy to manage all components.
  • The absence of monthly subscription fees for cloud storage is a big plus for cost-conscious buyers.
  • AES-256 encryption ensures a high level of security and privacy, which is a major draw for privacy-focused users.
  • The 100dB alarm acts as a strong deterrent against intruders, providing peace of mind for homeowners.

Cons

  • Some users find the setup process challenging, particularly when configuring advanced storage options.
  • The size of the unit may not be ideal for smaller homes or apartments with limited space for installation.
  • A few users have raised concerns about the mounting options, especially in larger homes with diverse installation needs.
  • App control, while generally appreciated, can sometimes be laggy or unreliable for users in areas with poor Wi-Fi signals.
  • The system's reliance on local storage might not appeal to those who prefer cloud-based security solutions for remote access.
  • While the unit supports freestanding installation, it might not blend seamlessly with all home decor styles.

Ratings

After analyzing verified user reviews from multiple platforms and languages, we have gathered a comprehensive look at the eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage. The ratings reflect a mix of strong praise for its AI-driven features, privacy focus, and expandable storage, balanced by some user concerns about its size and mounting flexibility. Reviews were filtered for authenticity, ensuring that only high-quality, genuine feedback informed these results.

AI Features and Accuracy
94%
Users are impressed with the accuracy and speed of the AI facial recognition, which consistently identifies individuals with 99.9% accuracy. This feature enhances overall security, offering peace of mind for homeowners who want reliable and intelligent monitoring of their property.
While facial recognition is highly praised, a few users noted occasional lag in response times when recognizing faces at certain angles. Some also mentioned that the system can struggle in low-light conditions, which slightly reduces its overall performance in specific environments.
Storage Flexibility and Scalability
91%
The expandable storage is one of the standout features, allowing users to add up to 16TB of storage without worrying about subscription fees. This makes it ideal for long-term video footage storage, offering flexibility for those who require large amounts of space for surveillance footage.
Despite the scalability, a few users felt that the setup could be cumbersome when adding additional storage, and the process wasn't as straightforward as they had hoped. Additionally, some wished for more user guidance on compatible drives to avoid potential compatibility issues.
App Integration and Usability
88%
The app integration is widely praised for its user-friendly interface, making it easy for owners to monitor their security system from anywhere. The smooth setup process is another frequent point of positive feedback, especially for those new to home security systems.
A small portion of users expressed frustration with occasional app crashes and glitches during operation. While these instances are not frequent, they detract from the otherwise seamless experience, especially for those who rely heavily on the app for real-time updates.
Privacy and Security
96%
This device is lauded for its strong focus on privacy, thanks to AES-256 encryption and a lack of recurring subscription fees for storage. Users feel confident that their data is protected, offering peace of mind to those concerned about the privacy of their surveillance footage.
While the security features are robust, some users pointed out that the device can be a bit difficult to configure for advanced security settings, requiring a higher level of technical knowledge. Additionally, a few expressed concerns about the long-term security of storing large amounts of data locally.
Reliability and Performance
89%
Many users found this security hub to be highly reliable, with consistent performance over time. It operates without lag and provides real-time monitoring and alerts, which are crucial for those who need a dependable system for home security.
A few reviews indicated occasional connectivity issues, particularly when syncing with other eufy devices. Some users also reported that the device occasionally loses connection with their Wi-Fi network, leading to temporary disruptions in the security system's functionality.
Facial Recognition Speed and Accuracy
93%
The facial recognition speed and accuracy are frequently highlighted as standout features. Most users are thrilled by how quickly the system can identify faces, with very few false positives or errors, even in more complex settings like multi-person recognition.
While generally reliable, some users mentioned that facial recognition can sometimes fail to recognize faces that are not in the system’s database. Others pointed out occasional delays when recognizing multiple faces in quick succession, particularly in less-than-ideal lighting.
Mounting and Installation
72%
28%
Installation is straightforward for many users, especially those with previous experience setting up security systems. The freestanding option is also appreciated by users who prefer more flexibility in placement without having to drill holes or mount the device permanently.
However, several users reported issues with the size of the device, particularly for larger homes where it may require more effort to mount securely. Some also mentioned that the provided mounting options were not as versatile as they had hoped, limiting the placement flexibility.
Build Quality and Durability
85%
The build quality is solid, and the device feels sturdy and well-constructed. Many users have expressed satisfaction with its durability, particularly when used in various weather conditions. It seems built to last, which is essential for security systems left outdoors.
While generally well-built, a few users noted that the unit could feel bulky and heavy, making it challenging to position in certain areas. Additionally, a handful of reviews pointed out that the device's exterior might not hold up well under harsh weather conditions over time.
No Monthly Fees for Storage
95%
The absence of monthly subscription fees for cloud storage is a major plus for users, allowing them to store footage locally and save on recurring costs. This feature makes it an appealing option for those looking to avoid ongoing expenses associated with most other security systems.
However, some users found that local storage capacity might not be sufficient for long-term retention of large amounts of footage without periodically upgrading storage. A few also mentioned that while local storage is cost-effective, it can be less convenient compared to cloud-based systems that offer remote access to archived footage.
Value for Money
92%
This home security system offers great value for money, especially considering the large storage capacity and powerful AI features. Many users feel they are getting a high-quality product at a reasonable price, particularly when compared to other systems that require expensive subscriptions.
While it offers strong value, some users feel that the initial cost might be a bit high for those only looking for basic security features. Additionally, a few felt that the size and complexity of the system may not be necessary for smaller homes or users seeking a simpler setup.
Size and Fit for Large Homes
70%
30%
For larger properties, this device is seen as a comprehensive solution, providing robust coverage and the ability to scale up with additional storage. Users with large homes appreciate the flexibility and ability to store massive amounts of footage locally without worrying about monthly fees.
However, users with smaller homes or limited space have pointed out that the device may be too bulky for their needs. The installation process can also be a hassle for users in large homes, as the system’s setup might require additional equipment or adapters to ensure full coverage.
Customer Support and Warranty
80%
20%
The customer support team is generally praised for being responsive and helpful, especially when users encounter issues with setup or connectivity. Additionally, the warranty offers peace of mind for those concerned about product longevity and performance.
Some users mentioned that response times from support can sometimes be slow, particularly during high-demand periods. A few also noted that while the warranty is helpful, it doesn’t cover all potential issues, leaving some users frustrated when problems arise outside the standard coverage.

Suitable for:

The eufy Security HomeBase S380 (HomeBase 3) with 16TB Expandable Storage is well-suited for homeowners looking for a robust, integrated security solution. Those seeking a privacy-focused system will appreciate its AES-256 encryption and local storage options, ensuring that no subscription fees are required for long-term footage storage. This device is perfect for users who need extensive storage capabilities, such as those with larger properties or who want to store footage over long periods. The seamless app integration and AI-powered features like facial recognition and motion tracking also make it ideal for those who value modern, intelligent security solutions without recurring costs.

Not suitable for:

This system may not be the best fit for users with limited technical expertise or those who prefer simplicity in installation and management. The setup process, while generally straightforward, could be challenging for those unfamiliar with home security systems, especially when configuring advanced storage options. Additionally, individuals with smaller homes or limited space might find the size of the unit to be impractical, and the lack of cloud storage could be inconvenient for those who prefer remote, online access to their footage. Moreover, the system may not be ideal for those seeking a plug-and-play solution without needing additional storage drives or equipment.

Specifications

  • Storage Capacity: Supports up to 16TB of expandable local storage for extended footage retention.
  • Built-in Storage: Includes 16GB of internal storage to get started with security footage.
  • Facial Recognition: AI-driven facial recognition with 99.9% accuracy for enhanced security.
  • Motion Detection: AI-powered motion detection with automatic intruder deterrence.
  • Alarm: Features a 100dB alarm to alert users and deter potential intruders.
  • Encryption: Uses AES-256 and RSA-1024 encryption to protect data and privacy.
  • Wi-Fi Connectivity: Supports 2.4 GHz Wi-Fi for stable connection to the network.
  • App Control: Manage and monitor the system via the eufy Security app, compatible with iOS and Android.
  • Device Compatibility: Works seamlessly with other eufy Security devices for an integrated security system.
  • Mounting Options: Designed for freestanding installation, offering flexibility in setup.
  • Power Supply: Operates on a standard power outlet, no battery required for the main hub.
  • App Integration: Integrated with the eufy Security app for ease of setup and control.
  • Wi-Fi Range: Requires a stable Wi-Fi signal within the range of your home router.
  • Privacy Protection: Focuses on user privacy with secure data storage and no monthly cloud fees.
  • Audio Feedback: The 100dB alarm provides immediate audio feedback in case of security breaches.
  • Mounting Flexibility: Freestanding installation option allows easy placement without the need for wall mounting.
  • Expandable Storage: Allows expansion of storage through additional hard drives up to 16TB capacity.
  • Warranty: Includes a limited warranty for product protection against manufacturing defects.

FAQ

Setting up this security hub is relatively straightforward. After connecting it to your home Wi-Fi, you can use the app to integrate with other eufy Security devices. The included instructions guide you through the process, though some advanced setup steps, like configuring storage options, may require more attention.

The eufy Security HomeBase S380 supports up to 16TB of local storage, which is expandable, allowing for long-term storage of security footage. With no monthly fees for cloud storage, users can store large amounts of data without ongoing costs. The system includes 16GB of built-in storage to get you started.

Yes, this home security system works seamlessly with other eufy Security devices. You can control and monitor all your devices through the eufy Security app, providing a unified and convenient management experience for users with multiple devices.

The device uses AES-256 encryption and RSA-1024 encryption for secure data transmission and storage. This ensures that your footage and personal data are well protected against unauthorized access, making it a solid choice for privacy-conscious users.

The facial recognition feature of this system boasts an impressive 99.9% accuracy rate. It helps enhance security by identifying familiar faces and distinguishing them from strangers. This feature works reliably in various lighting conditions, providing an added layer of protection for your home.

Currently, this security hub integrates seamlessly with the eufy Security app. However, it doesn't have direct compatibility with third-party smart home ecosystems like Alexa or Google Assistant, limiting its integration with broader smart home setups.

The 100dB alarm is designed to deter intruders by emitting a loud, attention-grabbing sound in case of suspicious activity. It activates automatically through motion detection or can be manually triggered to alert you and scare off unwanted visitors.

Yes, this system is well-suited for larger homes. With its expandable storage and integration with multiple eufy devices, you can cover large areas and monitor various locations. However, some users have mentioned that mounting options might not be ideal for very large properties.

One of the key benefits of this system is that there are no monthly fees. You can store footage locally without the need for a cloud subscription, which is a significant cost-saving feature compared to other security systems that rely on cloud storage.

If you experience issues with the app, try resetting both the device and the app. Ensure your HomeBase 3 is connected to a stable Wi-Fi network, and check for any firmware or software updates. If the problem persists, contact eufy customer support for further assistance.