ecobee SmartCamera

81%

19%

Video Quality

Motion Detection

Ease of Setup

Smart Home Integration

Privacy Features

Night Vision

Storage & Subscription

User Interface

Build Quality

Value for Money

Audio Quality

Customer Support

Long-Term Value

Installation Options

Overview

The ecobee SmartCamera is an indoor Wi-Fi security camera designed to offer reliable surveillance for your home. With 1080p HD video resolution and a 180º field of view, it ensures clear footage, day or night. This camera also features two-way audio, allowing users to communicate remotely. Compatible with both Alexa and Apple HomeKit, it integrates seamlessly into smart home setups. Additionally, it offers enhanced privacy with automatic shutoff and on-device processing, making it a solid choice for those concerned about security and privacy.

Features & Benefits

The ecobee SmartCamera boasts impressive video quality, providing true 1080p HD footage even in low light thanks to its night vision capabilities. Its motion and person detection ensure you receive targeted alerts for more relevant events. The camera offers a 30-day video history when paired with an ecobee subscription, giving you easy access to past footage. It can even detect smoke alarm sounds, alerting you instantly. Control is simple, either through the ecobee app or via voice commands with Alexa and Apple HomeKit.

Best For

This security camera is ideal for homeowners seeking a complete indoor surveillance solution. It’s perfect for those who want a smart home-friendly camera, offering seamless integration with Alexa and Apple HomeKit. Families who prioritize privacy will appreciate the built-in security features like encryption and automatic shutdown. It’s also a great option for anyone needing a camera with wide coverage and an easy setup, making it suitable for both tech-savvy and less experienced users alike.

User Feedback

Overall, users rate the ecobee SmartCamera highly, with a solid average of 4.1 stars out of 5. Many praise the camera's clear video quality and easy setup, appreciating its integration into smart home systems. However, there are some recurring complaints about the motion detection sensitivity, with a few users feeling it can be too sensitive or not responsive enough. The requirement for an additional subscription to access video history is also a point of contention, although many understand the trade-off for enhanced features.

#Home Security Systems

#Security & Surveillance

#Electronics

Pros

The 1080p HD video resolution delivers clear and detailed footage.
The 180º field of view is ideal for monitoring large rooms or open spaces.
Integration with Alexa and Apple HomeKit makes it easy to incorporate into a smart home setup.
Two-way audio allows for effective remote communication, adding convenience and security.
Privacy features such as end-to-end encryption and automatic shutoff ensure enhanced user security.
Motion and person detection help deliver more targeted alerts, reducing unnecessary notifications.

Cons

The subscription requirement for cloud storage may be a drawback for some users.
Motion detection sensitivity can be hit or miss, with some users reporting false alarms.
Some users find the setup process more complicated than expected, particularly for those less tech-savvy.
Video history storage is limited to 30 days with a subscription, which may not be enough for all users.
While the camera works well for most home setups, those with low Wi-Fi coverage may face connectivity issues.
The camera’s corded power source limits placement flexibility compared to battery-powered alternatives.

Ratings

After analyzing verified user reviews from multiple languages and platforms, the ecobee SmartCamera has received a balanced mix of praise and constructive criticism. Spam, bot, and incentivized reviews were filtered out to ensure only authentic, high-quality feedback shaped the scores. While users generally appreciate its video quality and integration with smart home systems, some concerns were raised about motion detection sensitivity and the subscription requirement for video history storage. Both strengths and pain points are reflected in the following ratings, providing a comprehensive view of this security camera's performance.

Video Quality

89%

Many users rave about the clear, crisp 1080p HD video quality, even in low-light conditions. The wide 180º field of view is particularly appreciated for monitoring larger rooms or open areas, giving users confidence in their home security. Night vision ensures visibility around the clock.

A few reviewers feel that the video quality could be better in extremely dark conditions, with some reporting a slight lag when streaming live footage. Additionally, some users find the color reproduction to be less vibrant than expected.

Motion Detection

75%

25%

The motion detection feature is highly praised for its ability to track movement and send timely notifications. Many buyers appreciate the accuracy of person detection, which reduces false alerts. It's effective for monitoring movement in and around the house.

However, some users find the motion sensitivity a bit too high, triggering alerts even for minor movements. Others have expressed frustration with delays in receiving notifications, particularly when compared to other security cameras they’ve used.

Ease of Setup

94%

Setup is straightforward, with many buyers noting the ease of installation through the mobile app. The step-by-step guidance makes it accessible for users of all tech skill levels. Integration with Alexa and Apple HomeKit adds convenience for smart home enthusiasts.

A few users mentioned that the Wi-Fi connection setup could be finicky at times, especially for those in areas with spotty signals. While setup is generally easy, some have reported challenges in linking the camera to certain routers or networks.

Smart Home Integration

92%

Users appreciate the seamless integration with Alexa and Apple HomeKit, making it easy to control via voice commands and add to existing smart home ecosystems. This feature is particularly beneficial for tech-savvy users looking for a fully connected home security solution.

However, some buyers have experienced occasional glitches when linking the device with their smart home systems, leading to temporary connectivity issues. A few users mentioned that it takes a bit of patience to set up the integration properly.

Privacy Features

88%

The strong privacy features, such as end-to-end encryption and automatic shutoff, are a significant selling point for many buyers. Users feel reassured knowing that their footage is protected and that the camera can be turned off when not needed.

Some users feel that these privacy features could be more customizable, especially the automatic shutoff. While they appreciate the added security, they believe more flexibility would be useful for certain scenarios.

Night Vision

83%

Night vision is effective, with many users praising the camera's ability to capture clear footage even in low-light settings. It's an essential feature for users who want 24/7 surveillance of their homes, especially during the night.

However, some buyers noted that the night vision quality could be better in pitch-black conditions, with certain areas appearing grainy or unclear. A few users also mentioned that the range of night vision is somewhat limited compared to other cameras in this price range.

Storage & Subscription

70%

30%

The 30-day video history storage with the ecobee subscription is a great feature for those who want to review past footage. Many users appreciate this cloud storage option for added peace of mind, knowing that their footage is securely stored.

The subscription requirement for video history access has been a point of frustration for some users. Many feel that this feature should be included in the base price, rather than requiring an additional fee, especially considering the camera’s already premium price.

User Interface

85%

The app and user interface are generally well-regarded, with many users finding them intuitive and easy to navigate. It's easy to adjust settings, view live footage, and manage notifications directly from the app, making it user-friendly for most people.

Some users felt that the app could be more responsive, especially when accessing stored footage or switching between views. A few complaints also surfaced regarding occasional app crashes or delays when accessing live video streams.

Build Quality

80%

20%

The build quality is solid, and the camera feels sturdy and reliable. The design is sleek and modern, fitting well with most home decor. Several buyers noted the device’s durability even after being used for months without issues.

A few users expressed concern about the plastic material used for the housing, which some felt could be more premium. Additionally, a small number of buyers reported that the camera’s exterior could show wear over time if exposed to the elements.

Value for Money

78%

22%

Overall, buyers find that the camera offers good value for the features it provides. The combination of video quality, smart home integration, and privacy features make it a solid investment for home security, especially when compared to similar devices in its price range.

Despite its strong performance, some users feel that the price is a bit steep, especially with the subscription requirement for cloud storage. While it offers great features, a few buyers believe that competitors provide similar functionality at a lower price.

Audio Quality

76%

24%

The two-way audio feature is handy for communicating with people at the door or in another room. It works well for most users, with clear audio quality during conversations and minimal delay.

However, some users reported issues with audio clarity during two-way communication, citing muffled or distorted sound. This has been particularly noticeable in noisy environments or when the camera is placed farther from the audio source.

Customer Support

68%

32%

When it works, customer support is responsive and helpful. Many users have had positive experiences getting quick solutions to their problems, especially for setup-related questions or troubleshooting basic issues.

Unfortunately, not all users share the same experience, with some citing slow response times or difficulty reaching a support representative. A few buyers were dissatisfied with the lack of clear answers to more complex issues, such as network connectivity problems.

Long-Term Value

72%

28%

For many, the camera remains a reliable choice over time, providing consistent performance and a solid feature set. Buyers who prioritize privacy and smart home integration find it a worthwhile investment for the long run.

Others feel that the long-term value might not be as high due to ongoing subscription costs and potential software limitations. Several users worry that the device may become outdated as newer models with additional features are released.

Installation Options

90%

The camera offers flexible installation options, with the ability to mount on surfaces or walls. This versatility is ideal for users who need to adjust placement based on their home’s layout or security needs.

A few users found the mounting process a bit tricky, especially if they needed to reposition the camera after initial setup. Some felt that the wall mount could have been designed with more flexibility for different wall types.

Suitable for:

The ecobee SmartCamera is an excellent choice for homeowners seeking an easy-to-install indoor security camera with solid video quality and privacy features. It’s especially well-suited for those with smart home systems, as it integrates smoothly with both Alexa and Apple HomeKit. Families who prioritize privacy will also appreciate the strong encryption and automatic shutoff. Users who value a wide field of view and clear video, day or night, will find this device meets their needs, particularly in larger rooms or open spaces. Additionally, those who prefer a simple setup process will benefit from the intuitive app interface and installation process, making it accessible even for tech novices.

Not suitable for:

However, this security camera may not be the best option for users who are looking for an all-inclusive solution without extra costs. The requirement for a subscription to access video history storage could be a drawback for those seeking a more budget-friendly option, especially since cloud storage is not included in the base price. Users who need highly sensitive motion detection or those looking for a camera with more customizable settings might find this device lacking in that area. Additionally, individuals with limited Wi-Fi range or those in need of advanced customization for their security system may find the setup process a bit tricky or frustrating.

Specifications

Resolution: Captures video in 1080p HD resolution for clear and detailed footage.
Field of View: Offers a wide 180º field of view to monitor a large area with fewer blind spots.
Audio: Features two-way audio, allowing communication through the camera from a remote location.
Night Vision: Equipped with night vision for clear video capture in low-light environments.
Motion Detection: Uses motion sensors to detect movement and send alerts based on activity.
Person Detection: Detects and alerts specifically to the presence of people, reducing false alarms.
Smart Home Integration: Compatible with both Apple HomeKit and Alexa for seamless smart home control.
Storage: Includes 30-day cloud storage for video history with a subscription to the ecobee service.
Privacy Features: Provides end-to-end encryption and automatic shutoff for enhanced user privacy.
Smoke Alarm Detection: Detects smoke alarms in the vicinity, alerting you to potential fire hazards.
Power Source: Powered via a corded connection for continuous operation without battery limitations.
Control Method: Can be controlled via the ecobee app or voice commands through Alexa or Apple HomeKit.
Dimensions: Measures 1.72 x 2.28 x 4.25 inches, making it compact and easy to place in various locations.
Weight: Weighs 1.6 pounds, ensuring stability when mounted or placed on a surface.
Mounting Options: Supports mounting on surfaces or walls for flexible installation options.
Audio Quality: Supports high-quality two-way audio for clear communication with anyone in the camera’s view.
Video History: Video footage can be stored for up to 30 days with a subscription to the ecobee service.
Connectivity: Connects via Wi-Fi for remote monitoring and control through the mobile app.
Compatibility: Works seamlessly with a variety of smart home systems including Apple HomeKit and Alexa.

FAQ

The ecobee SmartCamera offers high-definition 1080p video, a 180º wide-angle field of view, and motion/person detection, making it ideal for monitoring large indoor spaces. Its integration with Alexa and Apple HomeKit also allows easy control through voice commands and smart home systems.

Setting up this device is straightforward. Simply plug it in, connect it to your Wi-Fi via the ecobee app, and follow the prompts to integrate it with your smart home setup (Alexa or Apple HomeKit). Make sure you have a stable internet connection for smooth setup.

Yes, the ecobee SmartCamera is compatible with both Alexa and Apple HomeKit. Once connected, you can use voice commands to control the camera, such as viewing the live feed or activating the camera remotely.

The ecobee SmartCamera is equipped with strong privacy features, including end-to-end encryption for secure video transmission and automatic shutoff options. These ensure that your data is kept private and safe from unauthorized access.

Yes, to store video footage longer than 24 hours, you’ll need to subscribe to ecobee's cloud storage service. The basic plan offers 30 days of video history, but additional storage may come with an extra cost.

Yes, the ecobee SmartCamera has night vision capabilities, allowing it to capture clear footage even in low-light environments. This ensures that your home is protected at any time of day or night.

The camera uses advanced motion and person detection to send targeted alerts when movement or a person is detected. This feature minimizes false alarms and ensures you only receive important notifications.

Yes, the ecobee SmartCamera comes with options for mounting on a surface or a wall. It’s designed to be flexible in terms of placement, so you can set it up in the optimal location to cover your indoor space.

The video quality is excellent with 1080p HD resolution, offering clear and crisp visuals. The camera’s wide 180º field of view ensures a comprehensive view of the room, while night vision provides clarity in dark conditions.

Some users have reported that the motion sensitivity can be a bit too high at times, leading to false alerts. Adjusting the settings in the app may help fine-tune the sensitivity to suit your needs.