Overview

The Neutrogena Fresh Foaming Facial Cleanser & Makeup Remover 9.6oz is a versatile product that serves as both a facial cleanser and makeup remover in one. This gentle, foaming formula works effectively to remove dirt, oil, and even waterproof makeup without leaving skin feeling dry or tight. It's non-comedogenic and hypoallergenic, ensuring that it is safe for sensitive skin, including the delicate eye area. Free from oil, soap, and alcohol, this product is an ideal choice for daily use, providing a thorough yet gentle cleanse.

Key Ingredients & Benefits

This facial cleanser contains glycerin, a key ingredient that helps maintain skin hydration during cleansing, making it suitable for those concerned about dryness. Dermatologist-tested for safety and efficacy, it ensures a gentle experience for sensitive skin and eyes. The formula is non-irritating, leaving no pore-clogging residue behind, which is ideal for individuals who prefer a cleanser that rinses off cleanly. Additionally, it’s free from harsh ingredients like soap, oil, and alcohol, making it a great option for those seeking a mild yet effective solution for their daily skincare routine.

Best For

This Neutrogena cleanser is best suited for people with sensitive skin or eyes who need a gentle yet effective cleanser. It’s an excellent choice for those who want a product that combines both cleansing and makeup removal in one easy step. The formula works well for those with normal to oily skin types, as it effectively controls oil without causing dryness. If you’re looking for a quick and effective all-in-one skincare solution that’s both gentle and convenient, this is a great option to consider for your daily routine.

User Feedback

Many users praise how this makeup remover effortlessly cleanses, even removing stubborn waterproof makeup without causing irritation. A popular point is its ability to provide a refreshing, non-drying finish, making it suitable for daily use without stripping the skin. The gentle formula also makes it perfect for those with sensitive skin, especially around the eyes. On the downside, a few users have mentioned that it doesn’t fully remove heavy, long-wear makeup in one go, requiring a second cleanse for thorough removal. Overall, it leaves skin feeling clean and smooth without any greasy residue.

Pros

  • Effectively removes waterproof makeup without irritation or excessive rubbing.
  • Gentle enough for daily use, even on sensitive skin around the eyes.
  • Non-drying formula that leaves skin feeling clean and smooth.
  • Free from oil, soap, and alcohol, making it a great choice for those with sensitive or acne-prone skin.
  • Rinses clean without leaving any residue, which is appreciated by many users.
  • Ideal for those with normal to oily skin who need a light yet effective cleanser.

Cons

  • May not provide enough hydration for extremely dry skin.
  • Some users find it slightly drying, especially in colder, drier climates.
  • Fragrance, while subtle, may not appeal to those sensitive to scents.
  • Not always effective at removing heavy-duty or long-wear makeup in a single use.
  • The oil-free formula may feel too light for those seeking a richer cleanser.
  • Can leave a slightly tight feeling on the skin after use, particularly for very dry skin types.

Ratings

After analyzing verified reviews from multiple countries, languages, and platforms, we’ve gathered a comprehensive view of the Neutrogena Fresh Foaming Facial Cleanser & Makeup Remover 9.6oz. All feedback was carefully filtered to exclude spam, bot-driven, and off-topic comments, ensuring only authentic, high-quality insights contributed to these scores. While the product generally performs well in terms of cleansing and sensitivity, both strengths and weaknesses are reflected in the ratings across various user experiences.

Cleansing Effectiveness
92%
Many users praise this cleanser for its ability to effectively remove dirt, oil, and even stubborn waterproof makeup without leaving their skin feeling stripped. It’s particularly valued for its gentle yet thorough cleansing action, making it ideal for daily use without irritation. The formula is perfect for those who need a deep clean without dryness or tightness afterward.
However, some users report that it doesn’t completely remove all traces of heavy makeup, especially long-wear formulas. While most people are satisfied with the cleansing power, those with very stubborn makeup may need a second wash or a different product to fully remove everything.
Gentleness on Sensitive Skin
89%
Users with sensitive skin or eyes appreciate how this cleanser causes no irritation, even around delicate areas. Many mention how it feels soothing and calming, with no stinging or redness. Its hypoallergenic formula works well for daily use, making it a reliable option for those who typically struggle with harsher cleansers.
That said, a few people found it to be too gentle for their needs, feeling like it didn’t do enough to tackle their skin concerns, such as acne or deeper impurities. For users with more specific skin issues, this cleanser might not be strong enough to address everything effectively.
Makeup Removal Performance
87%
Many users love how this product efficiently removes makeup, even waterproof formulas, with little effort. It's praised for being a great two-in-one solution that simplifies evening skincare routines. The gentle formula ensures makeup is removed without irritation, even around sensitive areas like the eyes.
On the flip side, some users feel that this product may leave a light residue after use, especially with heavier makeup. Despite being marketed as an effective makeup remover, there are a few complaints from users needing an extra cleanse for full removal, particularly for long-wearing products.
Value for Money
91%
Users believe this facial cleanser offers excellent value for money, especially considering its dual function as both a cleanser and makeup remover. The 9.6oz bottle lasts for a long time even with regular use, and the product’s quality justifies the price point. Many feel it's a convenient and cost-effective choice for anyone looking for a reliable daily skincare product.
However, some buyers feel the price is a bit steep compared to other makeup removers and facial cleansers in the market, especially considering the need for a double cleanse for heavy makeup. For budget-conscious shoppers, there may be more affordable alternatives offering similar results.
Hydration Retention
85%
Several users point out that this product does a good job of maintaining skin hydration after cleansing. The addition of glycerin helps keep skin feeling soft and nourished, making it a good option for those with dry or combination skin. After use, skin feels refreshed and balanced, without the tightness that some harsher cleansers can cause.
That being said, a few individuals with very dry skin mentioned that it doesn't provide enough hydration to prevent dryness entirely. While it’s good for normal skin types, those with extremely dry skin may need to follow up with additional moisturizing products to maintain skin softness.
Fragrance
78%
22%
The fresh, subtle fragrance of this product is appreciated by many users who prefer a mild scent that isn’t overpowering. It adds a clean, pleasant sensation during the cleansing process without lingering too long, making it suitable for those sensitive to strong fragrances.
On the other hand, some users were not fond of the scent, feeling it was too faint or artificial. A few individuals who are highly sensitive to fragrances also mentioned that even the mild scent could be a bit off-putting during use.
Skin Texture After Use
83%
Users generally enjoy the soft, smooth feel of their skin after using this product. It leaves skin looking clean without any greasy residue, making it a good option for those seeking a quick refresh. The gentle formula doesn’t dry out or irritate the skin, making it a great option for daily care.
However, some users felt that it didn’t offer any significant improvement in their skin texture. While it cleanses well, a few individuals noted that it didn’t help with issues like uneven skin tone or rough patches, requiring them to incorporate additional treatments in their routine.
Packaging Design
80%
20%
The simple and practical packaging is easy to use and convenient for daily application. The pump bottle dispenses just the right amount of product, which minimizes waste. Users find the design straightforward and user-friendly, especially in the shower or during quick routines.
Some users felt the packaging could be more durable or more travel-friendly, as the pump occasionally becomes difficult to use when the product is running low. Additionally, a few complained about the bottle’s size being slightly bulky for on-the-go use, which may not suit everyone’s preferences.
Absence of Residue
91%
A standout feature is that this product does not leave any greasy or sticky residue after use. It rinses off cleanly, leaving skin feeling refreshed and ready for the next steps in a skincare routine. Many users with oily skin appreciate this aspect, as it prevents the buildup that some other cleansers can leave behind.
While the cleanser rinses clean for most, a small group mentioned experiencing a slight residue or feeling of film on their skin. Though not significant, this minor issue left some users preferring a second rinse to achieve a completely clean feeling.
Oil-Free Formula Effectiveness
88%
The oil-free formula is highly praised by users with oily or combination skin, as it helps control excess oil without over-drying the skin. It effectively balances the skin's natural oils, leaving a fresh and clean finish, which is perfect for maintaining clear skin throughout the day.
However, a few users with drier skin types felt that the oil-free nature of the formula could be a bit too harsh for their skin. Some mentioned feeling a bit more dryness or tightness after use, especially in colder weather when extra hydration is needed.
Dermatologist-Approved Safety
95%
Users with sensitive skin find comfort in knowing that this product is dermatologist-tested and non-comedogenic, making it a safe option for daily use. The assurance that it’s hypoallergenic and won’t clog pores is a major draw for those prone to breakouts or skin irritations.
While the product is generally safe for most, a few individuals with extremely sensitive skin found it a bit too gentle, feeling it didn't offer the level of cleansing they needed. Others noted minor irritation in very rare cases, although these reports were isolated.
Ease of Use
84%
This facial cleanser is often described as easy to incorporate into any routine due to its simple application. The foaming formula lathers well, and the dispenser works smoothly to give the right amount of product. It’s also praised for being quick to rinse off, making it great for busy mornings or nights.
Some users mentioned that the foam didn’t always build up as expected, requiring a bit more product for a satisfying cleanse. For individuals accustomed to richer lathers, this product’s texture may feel a bit too light for their liking.
Suitability for Eye Area
90%
The gentle formula is particularly praised for its safety around the eye area. Many users with sensitive eyes note that it removes eye makeup without causing irritation, stinging, or redness. This makes it a great option for those with contact lenses or delicate eye skin.
However, a few users did find that it didn’t remove all eye makeup as thoroughly as they’d hoped, especially waterproof mascara. While it’s generally effective, some users with more stubborn makeup feel they need a separate product for the eye area.

Suitable for:

The Neutrogena Fresh Foaming Facial Cleanser & Makeup Remover 9.6oz is particularly beneficial for individuals with sensitive skin or eyes who need a gentle yet effective cleansing solution. Users with normal to oily skin will find it especially useful, as it helps control oil without over-drying. It is a great option for anyone looking for a quick, all-in-one product that combines both cleansing and makeup removal, ideal for daily routines or when time is limited. The product is also an excellent choice for those with delicate skin around the eyes, as it’s non-irritating and safe to use on such sensitive areas. Additionally, people who struggle with waterproof makeup will appreciate its effectiveness in removing even the most stubborn formulas without causing discomfort or dryness.

Not suitable for:

While this facial cleanser is gentle and non-irritating for most, it may not be the best choice for individuals with extremely dry skin or those in need of a more hydrating cleanser. The oil-free formula, while effective for oily skin, might leave some users feeling tight or slightly dry after use. Additionally, those with very stubborn makeup, particularly long-wear or heavy-duty products, might find that it requires a second cleanse for full removal. The fragrance, though subtle, might not appeal to users sensitive to even mild scents, and the cleanser's gentleness may not be enough for those seeking a more robust or exfoliating formula for deep skin issues.

Specifications

  • Product Type: Facial cleanser and makeup remover in one product.
  • Size: 9.6oz (284mL) per bottle.
  • Formulation: Foaming, gentle formula designed for daily use.
  • Skin Type: Suitable for sensitive, normal, and oily skin types.
  • Hypoallergenic: Dermatologist-tested to be safe for sensitive skin and eyes.
  • Oil-Free: Free from oils, making it ideal for controlling excess shine.
  • Alcohol-Free: Does not contain alcohol, reducing the risk of skin dryness.
  • Soap-Free: No soap in the formula, which helps prevent skin irritation.
  • Waterproof Makeup Removal: Effectively removes waterproof makeup without irritation.
  • Residue-Free: Rinses clean, leaving no pore-clogging residue on the skin.
  • Glycerin Content: Contains glycerin to help maintain skin hydration while cleansing.
  • Non-Comedogenic: Won’t clog pores, making it suitable for acne-prone skin.
  • Fragrance: Has a fresh, light fragrance that is not overpowering.
  • Irritation-Free: Non-irritating formula, ideal for sensitive skin, including the eye area.
  • All-in-One Solution: Combines cleansing and makeup removal in one product.
  • Usage: Can be used both in the morning and evening as part of a daily skincare routine.
  • Dermatologist Tested: Clinically tested to ensure the safety and effectiveness of the formula.
  • No Artificial Colors: Free from artificial dyes or colorants.

FAQ

To use this product, apply a small amount to damp skin, gently massaging it in circular motions. Rinse thoroughly with water to remove dirt, oil, and makeup. It’s perfect for use in both morning and evening skincare routines.

Yes, this facial cleanser is formulated to be hypoallergenic and non-comedogenic, making it ideal for sensitive skin and eyes. Many users with sensitive skin around their eyes have reported no irritation when using it.

No, this cleanser is free from alcohol, soap, and oil, making it a gentle choice for those with sensitive or acne-prone skin. It’s designed to cleanse without stripping the skin of its natural moisture.

Yes, it effectively removes waterproof makeup without causing irritation, making it an excellent choice for those who wear long-lasting makeup or have sensitive skin around the eyes.

While this cleanser is designed to be non-drying, those with very dry skin might find it a bit too light for their needs. It is best suited for normal to oily skin types, as it controls oil while maintaining hydration.

This product is oil-free and helps control excess oil without over-drying, which makes it a good option for people with oily skin. It cleanses effectively but leaves the skin feeling fresh and balanced.

The fragrance is very mild and fresh, making it suitable for those who prefer lightly-scented products. However, it may not be ideal for those who are highly sensitive to fragrances.

Yes, this product can be used as the first step in a double-cleansing routine. It’s gentle enough to remove makeup and dirt, allowing your second cleanser to focus on deep cleansing and skincare.

The cleanser has a gentle, foaming texture that lathers up nicely, providing a refreshing feel. It’s not overly thick or heavy, making it suitable for daily use.

This product is dermatologist-tested and non-irritating for most users. However, as with any skincare product, a patch test is recommended if you have highly sensitive skin or allergies. Some users with very dry skin might experience a slightly tight feeling after use.