Overview

Neal's Yard Eye Make-Up Remover 100mL is a gentle eye makeup remover specially formulated for those with sensitive skin. It effectively cleanses without irritation, removing makeup while also hydrating and conditioning the delicate skin around the eyes. This vegan, cruelty-free formula is dermatologically tested for safety, ensuring it is suitable for all skin types. Free from harsh chemicals, it offers a gentle yet thorough solution for makeup removal, leaving the skin feeling refreshed and nourished. If you're seeking a reliable, non-toxic option, this gentle cleanser might be just what you need.

Key Ingredients & Benefits

This makeup remover harnesses the power of aloe vera, known for its hydrating and soothing properties, making it ideal for sensitive skin. The addition of Damask rose helps calm irritation and provides protection to fragile areas around the eyes. White tea offers antioxidant-rich benefits, while tripeptides work to condition and strengthen lashes. These ingredients not only ensure a gentle removal of makeup but also contribute to the health of the skin, leaving it moisturized and nourished without a greasy residue. This well-balanced formula ensures effective cleansing with added skin benefits.

Best For

This hydrating makeup remover is perfect for individuals with sensitive eyes or skin, offering a gentle yet effective solution for makeup removal. It’s especially beneficial for those who wear waterproof makeup and need a remover that can handle stubborn formulas without irritation. Eco-conscious users who prioritize vegan and cruelty-free products will appreciate the ethical formulation. Additionally, anyone seeking a makeup remover that provides hydration along with cleansing will find this product ideal for maintaining skin balance, making it suitable for daily use.

User Feedback

Users generally praise this product for its gentle formula, which doesn’t cause irritation or discomfort around the eyes. Many report that it effectively removes waterproof makeup without harsh rubbing or residue. Its hydrating properties also stand out, leaving the skin soft and refreshed after use. However, some find the price a bit higher compared to drugstore alternatives, which could be a consideration for those on a budget. Overall, it's well-loved for its combination of gentle cleansing and skin-nourishing benefits, making it a popular choice for those with sensitive skin.

Pros

  • Gentle formula that doesn’t irritate sensitive eyes.
  • Effectively removes waterproof makeup without excessive rubbing.
  • Hydrating properties leave the skin feeling nourished and refreshed.
  • Non-greasy finish is appreciated by users with oily skin.
  • Suitable for everyday use, even for those with sensitive skin.
  • Vegan and cruelty-free, which appeals to eco-conscious users.

Cons

  • Some users find it slightly expensive compared to drugstore options.
  • Not strong enough for heavy-duty or long-wear makeup removal.
  • May not provide sufficient hydration for users with extremely dry skin.
  • The formula may cause mild irritation if used too frequently.
  • Larger volume would be preferred for the price.
  • Not ideal for those who prefer a more fragranced product.

Ratings

After analyzing a wide range of verified reviews across multiple languages and platforms, the feedback for Neal's Yard Eye Make-Up Remover 100mL reflects a generally positive reception, with users highlighting its gentle formula, hydrating benefits, and suitability for sensitive skin. Spam, bot-generated, and exaggerated reviews were carefully filtered out to ensure only high-quality feedback contributed to these scores. Both strengths and pain points have been incorporated to provide a balanced view of what users truly think about this product.

Gentleness for Sensitive Skin
94%
Many users highlight the gentle formula, which is ideal for sensitive skin. It doesn't cause irritation or stinging, even on delicate areas around the eyes. This makes it a go-to for people with highly reactive skin or conditions like dryness and redness.
While most users find it soothing, a few note that it might not feel as potent for removing heavy makeup or long-wear formulas. For those with specific skin concerns, the formula may not fully meet their expectations of a more intense cleansing action.
Effectiveness on Waterproof Makeup
90%
Users rave about how well this product removes waterproof makeup without needing excessive rubbing. It breaks down stubborn mascara and eyeliner easily, leaving the skin clean and refreshed without residue. This makes it especially popular with those who wear heavy makeup regularly.
A few users mentioned that it takes more effort to remove waterproof mascara compared to other removers. While it works well for most, some users find they need a second round of application for full removal, particularly with very waterproof formulas.
Hydrating Properties
88%
This makeup remover is loved for its hydrating properties, as it helps to moisturize and condition the delicate skin around the eyes. The inclusion of aloe vera and other nourishing ingredients ensures that users feel refreshed and smooth without any dryness after use.
A few users felt that the hydration was not enough for their dry skin. Despite the product's gentle nature, some found that it did not provide long-lasting moisture throughout the day, especially in more extreme weather conditions.
Absorption and Finish
91%
The product is praised for its quick absorption and non-greasy finish. After use, skin feels soft and well-moisturized, with no lingering oily residue. It suits those who dislike thick or heavy finishes from makeup removers.
While most users appreciate the finish, a few reported that the product leaves their skin feeling slightly tacky, especially if not wiped off thoroughly. This can be a concern for people who prefer a completely matte finish after their skincare routine.
Cruelty-Free and Vegan Formulation
96%
The product’s cruelty-free and vegan formula is a major selling point for eco-conscious consumers. Users appreciate the ethical approach to beauty, especially those looking for skincare options that align with their values of sustainability and animal welfare.
While the vegan and cruelty-free benefits are widely praised, a small group of users expressed that they do not prioritize these features when choosing skincare, preferring more traditional formulations with additional active ingredients for their skin concerns.
Ease of Use
87%
Many users find this makeup remover easy to use, especially with its smooth, gentle formula that doesn’t require excessive rubbing. It works well even on the most delicate eye areas, offering an effortless cleansing experience.
Some users mentioned that the packaging could be more convenient, as the product sometimes dispenses more than needed. Additionally, those with larger makeup routines feel they go through the bottle quicker than expected.
Fragrance
82%
18%
The light, natural fragrance is appreciated by those who prefer a subtle scent that isn’t overpowering. It adds a pleasant sensory experience without being irritating to sensitive noses or skin.
A few users found the fragrance to be a bit too strong for their liking. Though mild, it still may not suit those who are particularly sensitive to scents, especially when applied to such a delicate area as the eyes.
Packaging and Dispensing
89%
The packaging is user-friendly, and the dispenser controls the amount of product well, preventing wastage. The sturdy bottle ensures safe storage and is compact enough for travel or daily use.
Some users feel the cap design could be improved to prevent accidental spills. While functional, the packaging doesn’t always allow for easy squeezing of the last drops, which can be frustrating for those trying to maximize every use.
Ingredient Quality
92%
Users are impressed by the high-quality ingredients, particularly the inclusion of soothing aloe vera, antioxidant-rich white tea, and nourishing tripeptides. These ingredients are well-received for their skin-friendly benefits.
While many users praise the formula, some wished for more active ingredients that could address specific skin concerns, such as acne or hyperpigmentation. Others felt the price might be higher than other removers with similar ingredient profiles.
Value for Money
78%
22%
The value for money is generally seen as good due to the product’s effective, high-quality formula. It offers a gentle, eco-friendly option for sensitive skin, which is a strong selling point for many buyers.
A number of users feel that the product is on the pricier side compared to drugstore alternatives. While it works well, some believe the cost does not fully justify the benefits, especially when compared to more affordable makeup removers.
Skin Compatibility
93%
This makeup remover is particularly loved by users with sensitive skin, as it doesn’t cause irritation or redness. The formula is dermatologically tested, ensuring compatibility with various skin types, even those prone to allergies.
However, a few users with very sensitive skin mentioned occasional mild irritation when using it regularly, suggesting that the formula might not be as universally gentle as some had hoped.
Long-Term Results
85%
Some users report that consistent use of this remover leads to improved skin hydration and a more comfortable, soothed eye area. Over time, it contributes to a smoother appearance with fewer signs of dryness or irritation.
A small group of users didn’t experience noticeable long-term benefits, feeling that the product offered more of an immediate solution rather than ongoing skin improvement. They expected a bit more from a premium product in terms of cumulative results.
Customer Support and Service
80%
20%
Many customers have mentioned positive interactions with the customer service team, noting that they are helpful and responsive. The support provided is a reassuring aspect of purchasing from the brand.
On the downside, a few users had negative experiences with delayed responses or difficulty resolving issues. These instances led to frustration, especially for those who needed assistance with product returns or exchanges.

Suitable for:

This product is ideal for individuals with sensitive eyes or skin, especially those prone to irritation. Its gentle formula effectively removes makeup without causing discomfort, making it a great choice for daily use. People who wear waterproof makeup regularly will also benefit from this remover, as it is highly effective at breaking down long-wear formulas. Additionally, eco-conscious buyers seeking a vegan and cruelty-free option will appreciate the ethical standards of this product. Those with dry skin will also find the hydrating properties beneficial, as it nourishes the delicate eye area while providing a non-greasy finish.

Not suitable for:

While this product works well for most, it may not be the best fit for users with extremely dry skin who require intense, long-lasting hydration. Some users with very sensitive skin have reported mild irritation after frequent use, suggesting it may not be suitable for those with highly reactive skin. Additionally, individuals who are looking for a very strong, potent makeup remover may find this product too mild, especially for heavy-duty waterproof makeup. Lastly, those on a tight budget might find it pricier compared to drugstore alternatives, which could make this product less appealing for regular use.

Specifications

  • Volume: This product contains 100mL of eye makeup remover.
  • Skin Type Compatibility: Suitable for all skin types, including sensitive skin.
  • Vegan: This product is 100% vegan and free from animal-derived ingredients.
  • Cruelty-Free: This product is cruelty-free, meaning it is not tested on animals.
  • Dermatologically Tested: This product has been dermatologically tested for safety and skin compatibility.
  • Formulation Type: Gentle, hydrating formula designed specifically for the delicate eye area.
  • Free From Harsh Chemicals: This makeup remover is free from harsh chemicals like parabens and sulfates.
  • Key Ingredients: Contains aloe vera, Damask rose, white tea, and tripeptides to nourish and protect the skin.
  • Waterproof Makeup Removal: Effectively removes waterproof makeup without causing irritation.
  • Fragrance-Free: This product is fragrance-free, making it ideal for those with scent sensitivities.
  • Non-Greasy Finish: Leaves no greasy residue after use, ensuring a clean, refreshed feel.
  • Application Method: Apply a small amount to a cotton pad and gently swipe over closed eyelids to remove makeup.
  • Hydrating Properties: The formula helps to hydrate and condition the skin around the eyes during makeup removal.
  • Sensitive Eyes: Designed for users with sensitive eyes, offering a gentle yet effective solution.
  • Conditioning Lashes: Contains tripeptides that help condition and strengthen lashes over time.
  • Packaging Type: Comes in a 100mL bottle with a secure cap for easy dispensing.
  • Safety Testing: Dermatologically and ophthalmologically tested to ensure safety around the eyes.
  • Eco-Friendly: This product is an eco-conscious choice, being both vegan and cruelty-free.

FAQ

To use this makeup remover, apply a small amount to a cotton pad and gently swipe over your closed eyelids to remove makeup. It’s especially effective for removing waterproof products without irritation. Follow up with your regular skincare routine for hydration and cleansing.

This product contains soothing aloe vera to hydrate and calm, Damask rose to reduce irritation, antioxidant-rich white tea for protection, and tripeptides to strengthen lashes. These ingredients work together to effectively remove makeup while nourishing the delicate skin around the eyes.

Yes, this eye makeup remover is designed specifically for sensitive skin. Its gentle formulation is free from harsh chemicals, making it ideal for people prone to irritation or those with sensitive eyes.

Absolutely. This product is highly effective at removing waterproof makeup, including waterproof mascara, without causing irritation or excessive rubbing, thanks to its gentle, hydrating formula.

No, this product is designed to be fragrance-free, which makes it a good option for those who are sensitive to strong scents or prefer skincare products without added fragrances.

Yes, this remover works well for oily skin, as it leaves a non-greasy finish. It also hydrates without clogging pores, making it suitable for those with acne-prone skin who need a gentle, non-comedogenic formula.

Many users find this product more effective at removing makeup without irritation, especially for sensitive eyes. However, some consider it slightly pricier than typical drugstore alternatives. It is a good choice for those seeking a cruelty-free and vegan option.

Yes, the tripeptides in this formula help condition and strengthen lashes over time, which can contribute to healthier lashes, especially after frequent makeup removal.

Store this remover in a cool, dry place, away from direct sunlight or heat sources to preserve its integrity. Ensure the cap is tightly closed after each use to avoid contamination.

This eye makeup remover is dermatologist-tested and generally safe for sensitive skin. However, if you have specific allergies to ingredients like aloe vera or Damask rose, it’s best to do a patch test first. If irritation occurs, discontinue use.