Overview

The JanSport Cross Town Plus Backpack is a reliable, everyday bag designed for both casual and professional use. This durable backpack offers excellent storage capacity and comes equipped with a padded 15-inch laptop sleeve, ensuring your device stays safe during commutes or travel. Its classic design and solid build make it a practical choice for individuals who need a dependable backpack for daily activities. Whether you're heading to work, school, or on a weekend trip, this multi-purpose pack has the versatility to suit all your needs.

Features & Benefits

This JanSport backpack stands out with its spacious main compartment that can easily accommodate books, gear, or clothes. A front utility pocket with an organizer keeps smaller items accessible and neatly stored. For comfort during long hours, it boasts padded shoulder straps and a fully padded back panel. Another great feature is the side water bottle pocket, which adds convenience for staying hydrated throughout the day. These thoughtful details come together to make the bag ideal for those constantly on the move.

Best For

The JanSport Cross Town Plus Backpack is an excellent fit for students and commuters who require a reliable, functional pack. Its compact size and lightweight design also make it a top choice for travelers seeking a durable bag that doesn't sacrifice comfort. Anyone needing a simple yet effective solution to carry a laptop, books, and daily essentials will find this bag perfectly suited to their needs. It's particularly well-suited for those looking for a practical, everyday backpack with modern features.

User Feedback

With an impressive 4.7-star rating, users consistently highlight the comfort of the padded straps and back, noting how they reduce discomfort during long periods of wear. Many appreciate the bag's compact design, which offers enough space without feeling bulky. However, some users feel that the lack of additional internal compartments makes it less ideal for those who need extra organization. Despite this, the bag's overall durability and functionality make it a popular choice for daily use and travel.

Pros

  • The padded straps and back panel provide long-lasting comfort, even during extended wear.
  • A spacious main compartment easily fits books, tech, and other daily essentials.
  • The 15-inch laptop sleeve offers solid protection for devices while on the go.
  • Front utility pocket with organizer makes it simple to access smaller items quickly.
  • Lightweight design, weighing only 0.38 kg, makes it easy to carry all day.
  • The water bottle pocket is conveniently located for easy access during commuting or travel.

Cons

  • The lack of additional compartments or dividers can make organizing small items difficult.
  • Some users find the overall storage space to be insufficient for larger carry needs.
  • Not suitable for those who need a more rugged bag for heavy-duty use or outdoor activities.
  • The design may feel too basic for users looking for more advanced organization options.
  • Limited color choices may not appeal to those seeking more variety or style options.
  • The zipper on the main compartment could be sturdier for added durability over time.

Ratings

The JanSport Cross Town Plus Backpack has earned high praise from verified users across multiple global platforms. After analyzing reviews in various languages and filtering out spam, bot-generated, and off-topic feedback, we've compiled an aggregate score that reflects both strengths and weaknesses. While the backpack excels in comfort and durability, some users mentioned limitations in organization options. Overall, this product offers strong value with a few minor drawbacks, and the scores below highlight the key factors influencing customer satisfaction worldwide.

Comfort and Ergonomics
88%
Many users find this JanSport backpack exceptionally comfortable for long periods of wear, especially during commutes and travel. The padded back panel and shoulder straps help distribute weight evenly, making it ideal for daily use or extended walking.
However, some users feel the straps could be slightly wider for even better comfort, especially when the bag is fully packed. A few reviewers also mentioned that while the padding is good, it doesn't provide enough ventilation for hot weather.
Build Quality and Durability
91%
The backpack is highly praised for its solid build quality, with users highlighting its resistance to wear and tear. The durable materials used ensure that it holds up well even in tough conditions, making it suitable for both daily wear and travel.
On the downside, a small number of buyers reported issues with the zipper durability after prolonged use. While the overall build is strong, these occasional zipper concerns can be a minor inconvenience.
Main Compartment Space
86%
Reviewers appreciate the large main compartment that offers ample space for books, clothes, and other essentials. The size is considered perfect for students and commuters who need to carry multiple items while keeping everything organized in one place.
Some users feel that while the space is sufficient, the lack of additional dividers or organizational compartments limits its functionality for those who prefer more compartmentalization. For users with many small items, the spacious main compartment can feel a bit too open.
Laptop Protection
89%
The 15-inch padded laptop sleeve is highly rated for providing solid protection to your device. It keeps the laptop securely in place and prevents damage from daily wear and tear, making it an excellent choice for those who need to carry electronics regularly.
However, some users feel that the sleeve could be slightly larger to accommodate thicker or larger laptops. In addition, a few reviews mentioned that the laptop sleeve doesn't provide much cushion against drops or rough handling.
Water Bottle Pocket Usability
82%
18%
The side water bottle pocket is convenient for carrying a water bottle or small items, and it is accessible even when the backpack is fully loaded. This feature is particularly appreciated by users who are on the go and need quick access to hydration.
That said, a few users mentioned that the pocket is somewhat tight, making it difficult to fit larger bottles. Some also noted that the pocket can be less stable if the bag is not evenly packed, causing bottles to tip over.
Strap Padding and Support
94%
The padded shoulder straps are frequently praised for their comfort, even during long hours of wear. Users find them soft yet sturdy, which helps in distributing the weight of the bag evenly, making it easier to carry heavy loads without discomfort.
However, some users mentioned that the padding could be slightly thicker for extra cushioning. While most found the straps to be comfortable, those with heavier loads felt that the straps might not be supportive enough for their needs.
Organization Features
75%
25%
The backpack includes a front utility pocket with an organizer, which is helpful for storing smaller items like pens, keys, and chargers. This feature makes it easier to keep essential items within reach and reduces clutter in the main compartment.
However, many users pointed out that the backpack lacks additional organizational compartments, which can be inconvenient for those who prefer a more structured and easy-to-organize setup. Some felt that extra pockets or dividers would have improved functionality.
Value for Money
92%
At its price point, this backpack offers excellent value for money. The combination of durability, comfort, and practicality makes it a solid choice for those looking for an affordable yet reliable everyday backpack.
The only downside reported by a few users is that it lacks some premium features found in higher-end models, such as extra organizational compartments or advanced water resistance. However, most felt the balance of price and quality is fair.
Size and Portability
85%
The backpack’s compact size makes it highly portable without sacrificing storage space. It's easy to carry, fits well under seats during travel, and is perfect for commuters who need a bag that doesn't feel bulky or cumbersome.
Some users mentioned that the backpack feels too small for those who need to carry larger items or multiple devices. While it's portable, the compact size may not be ideal for people who prefer a more spacious bag for heavy-duty use.
Customer Service and Warranty
80%
20%
JanSport’s customer service is generally praised for being responsive and helpful when issues arise. Many users report that their warranty claims were handled efficiently and that the company honors their products with decent support.
However, a few users had negative experiences with delayed responses or limited coverage under the warranty. Some also noted that the warranty process could be more transparent regarding specific terms and conditions.
Design and Aesthetics
78%
22%
The minimalist design of the backpack appeals to those who prefer a simple, functional look. The variety of color options allows users to choose one that best fits their style without being too flashy or overwhelming.
On the flip side, some users feel the design is too basic, especially compared to more stylish or feature-rich backpacks. While the simplicity is appreciated by some, others feel that it lacks personality and extra style elements.
Travel Suitability
87%
This backpack is a solid option for travelers due to its durability and compact design. The comfortable straps and laptop sleeve make it ideal for short trips or daily travel, providing just the right balance of practicality and comfort for those on the go.
However, a few users found that the lack of more specialized compartments made it less than ideal for longer trips where extra packing space is needed. Some also wished for more organizational features to make travel packing more efficient.
Versatility for Different Users
90%
The versatile design of this bag works well for a wide range of users, from students and commuters to casual travelers. Its compact size and sturdy build make it a suitable option for anyone looking for a functional everyday backpack.
Despite its versatility, some users found it lacking in certain features needed for specific use cases, such as additional pockets for tech accessories or a more rugged build for outdoor activities. The lack of these features made it less suitable for some.

Suitable for:

The JanSport Cross Town Plus Backpack is well-suited for students, commuters, and travelers looking for a reliable, compact, and comfortable daily backpack. Its spacious main compartment and padded laptop sleeve make it an excellent choice for carrying books, electronics, and essentials. The sturdy build and padded straps offer long-term comfort, making it ideal for those who need a versatile bag for daily use. This backpack is particularly beneficial for individuals who need a simple, no-fuss bag that balances function and comfort, such as college students or professionals who commute regularly and require a dependable option for their gear.

Not suitable for:

This backpack may not be the best choice for individuals who need more advanced organizational features or larger carrying capacity. While the main compartment is spacious, it lacks additional dividers or specialized compartments that some users may prefer for sorting small items or tech accessories. Travelers carrying larger amounts of gear or needing more specialized compartments may find the design limiting. Additionally, those seeking more rugged, heavy-duty bags for outdoor activities or extreme conditions might find this backpack too basic in terms of durability and functionality.

Specifications

  • Brand: The backpack is from the well-known brand JanSport, recognized for producing durable and functional everyday bags.
  • Model: This is the Cross Town Plus Backpack, designed for daily use, commuting, and travel.
  • Dimensions: The backpack measures 17 x 12.5 x 6 inches, making it compact enough for daily carry but spacious enough for essentials.
  • Weight: The bag weighs 0.38 kg (approximately 0.84 lbs), making it lightweight and easy to carry around.
  • Capacity: With a 26-liter capacity, the bag offers ample space for daily essentials like books, clothes, and a laptop.
  • Laptop Sleeve: The backpack includes a 15-inch padded laptop sleeve that provides protection against bumps and scratches.
  • Main Compartment: The large main compartment is ideal for storing larger items like books, a jacket, or other personal belongings.
  • Front Pocket: The front utility pocket features an organizer to help keep smaller items like pens, keys, and phones accessible.
  • Side Pocket: A side water bottle pocket is included, offering easy access to hydration on the go.
  • Straps: The backpack has straight-cut, padded shoulder straps that provide comfort during long periods of wear.
  • Back Panel: The back panel is padded for enhanced comfort, making it easier to carry heavy loads without strain.
  • Material: The bag is made from durable materials designed for everyday use and able to withstand moderate wear and tear.
  • Ideal For: This backpack is best suited for students, commuters, and travelers who need a reliable, everyday carry solution.
  • Usage: It is perfect for those who need to carry a laptop, books, and other essentials in an organized and comfortable manner.
  • Color Options: The backpack comes in multiple colors, allowing users to choose a style that suits their preferences.
  • Durability: Built to last, this backpack can withstand the rigors of daily use, though it may not be suited for extreme outdoor activities.
  • Organization: The backpack offers a simple but effective organizational structure with a main compartment, front organizer, and water bottle holder.
  • Comfort: Padded straps and a back panel enhance comfort, especially during extended use, making this bag suitable for long commutes or travel.

FAQ

This backpack is designed with comfort and practicality in mind, featuring padded straps and a back panel for long-term wear. It has a spacious main compartment and a 15-inch padded laptop sleeve, making it ideal for students, commuters, and travelers who need to carry their essentials securely.

The main compartment is quite spacious, offering 26 liters of capacity, which is sufficient for carrying books, a laptop, and other everyday essentials like water bottles or a jacket.

Yes, the JanSport Cross Town Plus Backpack includes a dedicated, 15-inch padded laptop sleeve that provides solid protection against bumps and scratches, ensuring your device stays secure during your commute.

Yes, users appreciate the comfort of the padded shoulder straps and back panel, which reduce strain during extended wear. This makes it a great choice for daily commuters or travelers who need to carry the backpack for hours at a time.

In addition to the large main compartment, this backpack has a front utility pocket with an organizer, making it easy to access smaller items like pens, cards, or headphones. It’s a practical design for people who like to keep their things neatly arranged.

The backpack is made from durable materials that are designed for daily use. While it’s well-suited for commuting and travel, it may not withstand the extreme wear and tear from outdoor activities or heavy-duty use. It's best for those with moderate durability needs.

Yes, this backpack is compact and durable, making it a great option for short trips or daily travel. Its padded laptop sleeve is perfect for protecting your device, while the main compartment offers enough space for clothing or other personal items.

Yes, it features a side pocket that can easily hold a water bottle, making it convenient for hydration while on the move. The pocket is well-positioned for easy access.

Some users find that the backpack lacks extra compartments for more advanced organization, such as for cables or tech accessories. If you have a lot of small items, you might need additional pouches or organizers.

This backpack is ideal for students, commuters, and light travelers who need a reliable, everyday bag. Its comfortable design, protective laptop sleeve, and easy-to-access compartments make it a solid choice for those carrying a mix of personal items and electronics.