Overview

ELEMIS Mayfair No.9 Hand & Body Wash 300ml takes its name from one of London's most storied postcodes, and the brand leans into that association with a botanical scent trio of chamomile, eucalyptus, and lavender that genuinely does transform a morning shower into something more considered. The formula skips PEG and SLS entirely, and 95% of its ingredients are biodegradable — credentials that feel increasingly relevant rather than merely decorative. The bottle is refillable and recyclable, which helps offset the sting of the relatively modest 300ml volume for the price. Suitable for all adult skin types, it sits squarely in the premium everyday tier.

Features & Benefits

The standout ingredient pairing here is elderflower and birch sap, which together help the skin retain moisture rather than just washing away surface grime. Because this botanical cleanser uses a gentle surfactant system with no SLS, the lather is softer and less voluminous than conventional shower gels — worth knowing upfront if thick foam is your benchmark for a thorough clean. It functions equally well as a hand wash or a full body wash, which is a practical convenience. The chamomile and lavender notes settle into a calm, herbal warmth on the skin, and the eucalyptus adds a brief, cooling lift without ever feeling medicinal.

Best For

The Mayfair No.9 wash is a strong match for anyone who wants a daily bathing ritual that feels a cut above drugstore options without committing to a fully clinical skincare routine. People with dry or sensitive skin tend to respond well to the SLS-free formula — there's noticeably less tightness post-wash. It also makes a genuinely thoughtful gift: the packaging is clean, the bottle feels premium in hand, and the refill angle appeals to environmentally minded recipients. Minimalists who resent juggling separate products for hands and body will appreciate its dual utility. Less ideal for anyone needing industrial-strength cleansing after a heavy workout.

User Feedback

Sitting at 4.3 out of 5 stars, this ELEMIS body wash earns consistent praise for post-wash skin feel — users regularly note their skin feels soft and comfortable without reaching immediately for a moisturizer. The scent draws frequent compliments, though a handful of reviewers mention its intensity fades faster than expected once out of the shower. Lather volume comes up as a point of friction for first-time users of SLS-free formulas, and a small number flag that the 300ml runs out quicker than hoped given the price. The bottle dispenser earns mixed remarks too, with some finding it prone to dripping. On balance, the critical feedback clusters around value-per-ml rather than any real flaw in the formula itself.

Pros

  • The SLS-free formula cleanses without stripping moisture, leaving skin noticeably soft after rinsing.
  • Elderflower and birch sap provide genuine hydration benefits, reducing reliance on a post-shower moisturizer.
  • Works effectively as both a hand wash and body wash, simplifying your routine without compromise.
  • The chamomile, eucalyptus, and lavender blend is well-balanced — herbal and calming, not sharp or synthetic.
  • Refillable, recyclable packaging makes the long-term environmental footprint meaningfully lower than most competitors.
  • 95% biodegradable formula backs up the eco-conscious branding with actual ingredient-level commitment.
  • PEG-free and SLS-free credentials make this ELEMIS body wash a strong option for those with reactive or dry skin.
  • Elegant, minimal bottle design looks at home in a guest bathroom and presents exceptionally well as a gift.
  • Morning or night use is equally effective — the scent profile works for both energizing starts and winding-down evenings.
  • A 4.3 out of 5 star rating across a broad buyer base reflects consistently solid real-world satisfaction.

Cons

  • At 300ml, the bottle runs out faster than expected for daily body use, making cost-per-wash relatively high.
  • The scent fades quickly on skin after rinsing, which disappoints buyers who want a lasting fragrance payoff.
  • Low lather volume catches first-time SLS-free users off guard and can feel unfamiliar for weeks.
  • The pump or dispenser mechanism has drawn sporadic complaints about dripping and inconsistent dosing.
  • No refill pouch or refill pack appears to be sold alongside the bottle, limiting the sustainability benefit in practice.
  • The price point is difficult to justify for buyers who use large amounts per wash or share with a household.
  • Scent, while pleasant, is fairly subtle — those who love a bold, immersive fragrance experience may find it underwhelming.
  • Not well-suited to post-workout or heavy-soil cleansing situations where a stronger surfactant system is genuinely needed.

Ratings

The scores below reflect an AI-driven analysis of verified global buyer reviews for ELEMIS Mayfair No.9 Hand & Body Wash 300ml, with spam, bot-generated, and incentivized feedback actively filtered out to ensure the results are trustworthy. This botanical cleanser earns consistent praise in several key areas, but real users are candid about a handful of meaningful trade-offs — and both sides are reflected honestly in every category below.

Scent Quality
84%
The chamomile, eucalyptus, and lavender combination strikes most users as genuinely sophisticated — calming without being medicinal, and pleasant enough to make the shower feel like a deliberate ritual rather than a rushed task. Buyers who use it in the evening particularly appreciate how the lavender-forward blend helps them unwind.
The scent's Achilles heel is longevity on skin: a notable portion of reviewers flag that it dissipates within minutes of toweling off, leaving no detectable trace. For buyers who want a body wash that doubles as a light fragrance experience throughout the day, this falls short.
Skin Feel After Use
88%
Post-wash softness is one of the most consistently praised aspects across buyer reviews — many note they can skip their usual body lotion on mornings they use this, which is a meaningful benefit for anyone with a time-pressed routine. The elderflower and birch sap combination appears to deliver on its hydration promise for the majority of users.
A smaller cohort of users with very dry or flaky skin report that the hydration benefit alone is not sufficient as a standalone moisturizing step, and still need to follow up with a lotion or oil. The effect also appears more noticeable in humid conditions than in dry winter climates.
Lather & Cleansing Feel
67%
33%
Users who understand SLS-free formulas going in tend to be satisfied — the Mayfair No.9 wash rinses cleanly, leaves no film, and the gentle surfactant system does a solid job for everyday cleansing needs without any of the skin-stripping aftermath common in conventional gels.
This is the most polarizing category in the review pool. Buyers accustomed to dense, voluminous lather frequently describe the foam as thin or underwhelming, and some interpret the low-bubble experience as the product not working effectively — even though that perception is a surfactant misunderstanding rather than a formulation flaw.
Value for Money
61%
39%
For buyers who treat the Mayfair No.9 wash as an occasional treat, a guest bathroom staple, or a gift rather than a daily household essential, the pricing feels justifiable given the ingredient quality, eco credentials, and brand presentation. The dual hand-and-body functionality does stretch the value slightly.
The price-per-ml calculation is where many reviewers draw the line — 300ml disappears in roughly four to five weeks of regular body-wash use, making the ongoing cost feel steep. Buyers who use generous amounts per shower or share the bottle with a partner tend to leave the lowest satisfaction scores in this category.
Formula & Ingredients
91%
The absence of SLS and PEG is a genuine formulation commitment, not just a marketing badge, and buyers with sensitivity-prone or reactive skin respond noticeably well to it. The 95% biodegradable composition also resonates strongly with eco-conscious buyers who cross-reference ingredient lists before purchasing.
A small number of users with highly sensitised skin or known botanical allergies report mild reactions to specific plant extracts in the formula, so it is not entirely without risk for the most reactive skin profiles. The full ingredient list is not prominently surfaced in product listings, which frustrates detail-oriented buyers.
Packaging & Dispensing
72%
28%
The bottle design is widely praised for its clean, minimal aesthetic — it looks genuinely premium on a bathroom shelf and holds up well in wet conditions without labels peeling or the bottle feeling flimsy. The refillable and recyclable design is a meaningful bonus for buyers building sustainable routines.
The pump mechanism draws recurring criticism, with a meaningful minority of buyers reporting inconsistent dosing, dripping between uses, or pumps that require excessive pressure to activate. Given the price tier, the expectation for dispensing reliability is higher than what some units deliver.
Bottle Longevity
58%
42%
For solo users who apply conservatively or use it primarily as a hand wash rather than a full body wash, the 300ml volume can stretch to six weeks or more, which makes the per-use cost more palatable and the refillable bottle concept more viable.
This is the most common driver of lower ratings in the review pool — daily full-body use exhausts the bottle in under five weeks for most adults, and households with two users can burn through it in half that time. The value proposition weakens considerably under those conditions.
Ease of Rinsing
89%
One of the quiet wins of the SLS-free formula is that it rinses off cleanly and completely, with no soapy residue or film left on the skin. Buyers who have previously struggled with gel residue that dulls their skin tone find this a notable upgrade.
A handful of users who applied unusually generous amounts noted a slightly longer rinse time needed to fully clear the product — minor in practice, but worth noting for those who take short showers.
Suitability for Sensitive Skin
83%
The PEG-free, SLS-free profile consistently earns trust from buyers managing eczema-adjacent dryness, post-shaving sensitivity, or general skin reactivity. Multiple reviewers note they switched specifically because conventional washes were aggravating their skin, and found this botanical cleanser notably less irritating.
It is not clinically formulated for eczema or dermatitis, and a small number of users with very reactive skin still experienced mild irritation from the botanical fragrance components. Those with formally diagnosed skin conditions are better served consulting a dermatologist before switching.
Gift Presentation
93%
Gift-givers consistently highlight the bottle's visual appeal and the brand cachet of ELEMIS as reasons they chose this over comparable alternatives. The premium feel translates well without requiring additional gift wrapping — buyers describe it as something that looks expensive even before it is opened.
The 300ml size can feel modest when presented as a standalone gift at this price point. A few buyers noted they felt compelled to pair it with another product to make the gift feel proportional, which increases the total spend beyond the original intention.
Scent Authenticity
77%
23%
Most buyers agree the three botanicals — chamomile, eucalyptus, and lavender — are recognizable and balanced in the finished product, with no synthetic chemical undertone that often undercuts cheaper alternatives trying to replicate similar scent profiles.
A subset of reviewers expected a stronger, more individual lavender or eucalyptus punch and found the blended profile too restrained. Scent perception is inherently subjective, but buyers with strong existing preferences for one of the three botanicals may find the overall blend a compromise.
Eco Credentials
81%
19%
The 95% biodegradable formula and refillable, recyclable packaging are substantive commitments that eco-focused buyers notice and actively reward with positive reviews. For buyers building a more sustainable bathroom routine, this product fits the brief without requiring them to sacrifice quality.
The refill ecosystem is underdeveloped — the bottle is theoretically refillable, but dedicated refill pouches are not consistently available across all stockists, which limits the sustainability payoff in practice. Some buyers feel the eco positioning slightly overpromises on the refill angle.
Versatility of Use
79%
21%
The hand-and-body dual positioning is not just marketing — buyers genuinely use it in both roles, and the formula transitions between contexts without feeling out of place at either a bathroom sink or in the shower. Minimalists who resist product proliferation respond particularly well to this flexibility.
It does not function well outside of standard cleansing scenarios — it is not suitable as a shampoo, shaving gel substitute, or facial wash, which limits the versatility argument for buyers hoping to consolidate their bathroom shelf further.
Morning vs. Evening Performance
74%
26%
The eucalyptus note provides a mild cooling effect that works well for morning use, while the chamomile and lavender combination gives the evening use a genuinely wind-down character. Buyers who use it at different times of day report it adapts reasonably well to both contexts.
Because the scent fades quickly post-rinse, the aromatherapeutic benefit is confined largely to the in-shower experience itself, which diminishes the case for it being meaningfully different from a standard body wash once you step out.

Suitable for:

ELEMIS Mayfair No.9 Hand & Body Wash 300ml is a particularly good fit for adults who treat their shower routine as a deliberate moment of calm rather than a functional necessity to rush through. If you have dry or sensitivity-prone skin and have grown frustrated with body washes that leave you feeling tight or itchy, the SLS-free and PEG-free formula offers a noticeably gentler alternative that hydrates as it cleans. Eco-conscious buyers will appreciate that the bottle is genuinely refillable and recyclable, and that the formula itself is 95% biodegradable — these are meaningful commitments rather than vague green marketing. It also works beautifully as a gift: the clean packaging, the botanical chamomile-eucalyptus-lavender scent, and the premium brand association make it feel considered without requiring you to guess at someone's specific skincare needs. Minimalists who want a single product that handles both hand-washing and body-cleansing will find the dual-purpose format cuts down on bathroom clutter in a practical, non-gimmicky way.

Not suitable for:

Buyers who measure a body wash's effectiveness by the volume of its lather will likely feel underwhelmed — the absence of SLS means this botanical cleanser produces a softer, less voluminous foam, and if thick suds are your instinctive signal that something is working, the adjustment takes getting used to. Anyone on a tight personal-care budget should also weigh the price-per-ml carefully: 300ml is a modest volume at this price point, and daily full-body use will exhaust the bottle faster than many expect. If you prefer an intense, long-lasting fragrance that lingers on skin for hours after a shower, the Mayfair No.9 wash may disappoint — several users note the scent fades relatively quickly once rinsed. Those who need a heavy-duty post-gym or post-outdoor-work cleanser will find this formula is calibrated for everyday comfort, not deep-cleansing after serious physical exertion. Finally, buyers who simply want a straightforward, no-frills wash and have no interest in eco credentials or aromatherapy will find the premium pricing hard to justify.

Specifications

  • Volume: Each bottle contains 300ml of product, equivalent to approximately 10.1 fl oz.
  • Product Type: Formulated for dual use as both a hand wash and a full body wash.
  • Scent Profile: Scented with a botanical blend of chamomile, eucalyptus, and lavender.
  • Key Actives: Elderflower and birch sap are the primary active ingredients responsible for hydration support.
  • Biodegradability: 95% of the formula's ingredients are biodegradable, as stated by the manufacturer.
  • Formula Free From: The formula contains no polyethylene glycol (PEG) and no sodium lauryl sulfate (SLS).
  • Skin Type: Suitable for all adult skin types, including dry and sensitivity-prone skin.
  • Use Timing: Appropriate for use during both morning and evening bathing or hand-washing routines.
  • Packaging: Housed in a refillable and fully recyclable bottle designed to reduce single-use plastic waste.
  • Dimensions: The bottle measures 2.52 x 2.56 x 6.1 inches (L x W x H).
  • Brand Range: Part of the Mayfair No.9 collection by ELEMIS, a UK-founded luxury skincare brand.
  • Target Age: Positioned and formulated for adult use only.
  • Surfactant Type: Uses a mild, SLS-free surfactant system that produces a softer, lower-volume lather than conventional gels.
  • Lather Type: Generates a gentle, creamy lather rather than a high-foam wash, consistent with sulfate-free formulations.
  • Amazon Rating: Holds a 4.3 out of 5 star average rating on Amazon based on verified purchaser reviews.
  • Category Rank: Ranked No.2,415 in the Bath and Shower Gels category on Amazon at time of review.
  • Refill Availability: The bottle is designed to be refillable, though availability of dedicated refill pouches may vary by retailer.
  • Item Weight: Listed product weight is 1 oz (shipping weight), not inclusive of the liquid contents.

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FAQ

It genuinely works well for both. The Mayfair No.9 wash dispenses cleanly from the bottle at a hand-wash-friendly volume, and the gentle formula rinses off quickly without leaving residue. The hydrating ingredients are especially welcome for people who wash their hands frequently and deal with dryness around the knuckles.

Completely normal, and worth knowing upfront. Because this botanical cleanser contains no SLS, it won't produce the thick, dense foam most people are used to. That does not mean it is cleaning less effectively — the surfactants are still doing their job. Think of it like the difference between a foaming face wash and a gentle cream cleanser: less bubble, same clean.

For one person using it as a body wash daily, expect roughly four to five weeks depending on how generous you are with each pump. If you are using it primarily as a hand wash and occasionally for the body, it will stretch considerably longer. Several buyers have flagged that 300ml feels short for the price, so being mindful of portion size helps.

The chamomile, eucalyptus, and lavender scent is present and pleasant in the shower — herbal and calming rather than sharp or perfume-heavy. That said, it is not a bold, room-filling fragrance, and most users find it fades fairly quickly once rinsed off. If a long-lasting skin scent is a priority, you may want to pair it with a matching lotion or body oil.

While the product is marketed for all skin types and the SLS-free, PEG-free formula is genuinely gentler than most conventional washes, it is not clinically formulated for eczema management. If your skin condition is medically managed, it is worth checking the full ingredient list with your dermatologist before switching, as even natural botanical extracts can occasionally trigger reactions in highly sensitised skin.

The bottle is designed to be refillable in that it is built to be reused rather than discarded after one use. However, ELEMIS does not appear to offer a dedicated refill pouch universally across all retailers, so availability varies. Check directly with ELEMIS's own website or stockists for the most current refill options in your region.

ELEMIS has cruelty-free commitments and the brand does not test on animals. However, whether this specific wash qualifies as fully vegan depends on the complete ingredient list, as some ELEMIS products contain honey or beeswax derivatives. Checking the current ELEMIS website for the exact formulation status of this product is the most reliable approach.

A small but notable number of buyers have mentioned this. It tends to be more of an occasional manufacturing inconsistency rather than a universal flaw across all bottles. If your pump is consistently dripping between uses, placing the bottle upright on a small dish or contacting the retailer for a replacement are both reasonable options.

Honestly, yes — it is one of those products that works well as a gift precisely because it does not require the recipient to have a skincare routine. It looks attractive, smells pleasant, and functions as something everyone uses daily. The refillable bottle angle also lands well with people who care about sustainability but have not made the switch themselves yet.

It is not formulated or positioned as a facial cleanser, and using body washes on the face is generally not recommended even with gentle formulas — the skin on your face is more delicate and has different pH and moisture needs. Stick to a dedicated facial cleanser and reserve the Mayfair No.9 wash for your body and hands to get the best results from both products.